< Previous20 December 2024www.fm-middleeast.com POWER 50 Al Shirawi Facilities Management’s net profi t growth for the year 2023 to 2024 has been on a steady and healthy incline at 8.90%. The company boasts a highly skilled and diverse team, featuring a blend of talent from various cultures and well-qualifi ed professionals. Its diverse and skilled workforce comprises 20-plus nationalities which enhances the organisational culture. Al Shirawi FM is expanding its horizons in the coming year, bringing its comprehensive range of tailored solutions to the retail and master community sectors. In the retail sector, the fi rm will enhance the shopping experience, optimising facilities for customer satisfaction. In master communities, Al Shirawi FM will focus on creating safe, effi cient, and attractive environments for residents. With its dedicated team and advanced technologies, the company aims to excel in facility management, build lasting partnerships, and contribute to sector growth. While Al Shirawi Facilities Management’s key focus remains in the UAE, the company sees tremendous potential in the Saudi markets worth an estimated USD20.3bn. Charalampos Sarafopoulos, Executive AL SHIRAWI FM 5 Director, says: “Al Shirawi Facilities Management’s commitment to providing the Middle East community with top-tier, holistic and integrated facility management solutions has led it to establish a dynamic new brand specialising in bespoke interiors, decor and fi tout solutions. This marks a signifi cant expansion of Al Shirawi Facilities Management’s service portfolio, renowned in the region for its excellence and reliable solutions. Al Shirawi FM recognises vast potential in the growth of its new brand, which provides an extensive range of sustainable and interactive interior design and fi t-out services, including interior landscaping, lighting, events, holiday decor, home-offi ce planning, restoration, and visual merchandising. The brand’s goal is to reshape the customer experience and establish itself as the preferred interiors partner for industry leaders throughout the Emirates.” EMPLOYEES: 825 OPERATORS AND ENGINEERS: 589 FEMALE STAFF: 80 CHARALAMPOS SARAFOPOULOS EXECUTIVE DIRECTOR Number of years in the role: 3 Total number of years in the company: 8 Number of years working in the Middle East: 11 FM_Dec2024_20_Power List_13444639.indd 2026/11/2024 19:21December 2024 21www.fm-middleeast.com POWER 50 AG Facilities Solutions (AGFS) is a part of the Al Ghurair Investment (AGI) group. Nasser Abdullah Ahmed Al Ghurair, the Chief Executive Offi cer — Management Executive Offi ce, says: “We are driven by our purpose of ‘Empowering Facilities, Enhancing Life’ for all. Our purpose infl uences everything from business strategy to employee engagement, to consumer loyalty – hence it has a critical position at the heart of everything we do and drives us to increase productivity, cost effi ciency and operational excellence. Our purpose drives us to increase productivity, and drive cost effi ciency and operational excellence.” AG Facilities Solutions is a 43-year-old entity focused across the UAE market. The major contracts of AGFS implemented and renewed between January 2024 and October 2024 include RTA Fitout, Emirates Schools Establishment, and Dubai police. “The single biggest opportunity for our business over the next 12 months lies in being appointed as the managing agent for all Abu Dhabi government entities. This prestigious partnership honors us with the responsibility of working hand- AG FACILITIES SOLUTIONS 6 in-hand with the government to elevate FM service delivery, drive signifi cant cost savings, and deliver exceptional, premium service outcomes. This milestone not only strengthens our position as a trusted partner but also empowers us to set new benchmarks for operational excellence and innovation in facilities management across the region,” says Al Ghurair. He adds: “The biggest challenge we face over the next 12 months is balancing the need for sustainable, energy-effi cient solutions with maintaining cost-eff ective, high-quality service delivery, which we plan to overcome through investments in smart technologies and innovation.” The services off ered by AGFS include TFM, HVAC, MEP, housekeeping, pest control, façade cleaning, landscaping, energy management, FM consultancy, and specialised services, supplemented by 24*7 Customer-Happiness-Centre. NASSER ABDULLAH AHMED AL GHURAIR CHIEF EXECUTIVE OFFICER – MANAGEMENT EXECUTIVE OFFICE Number of years in the role: 1 Total number of years in the company: 11 Number of years working in the Middle East: 18 EMPLOYEES: 8,000 OPERATORS AND ENGINEERS: 57 FEMALE STAFF: 787 FM_Dec2024_21_Power List_13446242.indd 2126/11/2024 19:2122 December 2024www.fm-middleeast.com POWER 50 In addition to delivering services to the world’s largest shopping destination, the world’s largest indoor vertical farm (Emirates Bustanica) and the world’s richest horse race at Meydan, Transguard’s FM division now spans a portfolio of specialist services that includes landscaping and rope access. Rabie Atieh, Chief Executive Offi ce of Transguard, says: “Together with our existing services (such as pest control and water tank cleaning), this expansive off ering led to multiple renewals and new contracts with the likes of Majid Al Futtaim, Talabat, Kitopi, Nakheel and the Engineering Offi ce. What’s more, our FM team supplied more than 1,200 professionals for 2024 New Year’s Eve celebrations at Dubai Mall (not to mention the more than 1,000 Transguard security professionals who were also on hand during the celebrations). In addition, 35,000 Transguard employees stood strong during the storms in April, providing 24-hour support in ways that other fi rms simply could not match. Our technical capabilities have also enabled the expansion of our portfolio into the Oil & Gas sector when we were awarded a TFM contract with one of the world’s largest providers of products and services to the energy industry. Transguard’s FM team has also been selected by multiple iconic real estate developers to provide support in their residential communities.” Meanwhile, Transguard Group Security (TGSS) has welcomed multiple signifi cant contracts to its portfolio so far in 2024. In addition to government entities and an international aid organisation, TGSS was TRANSGUARD GROUP 7 the security provider of choice for the Ed Sheeran concert in January 2024, the country’s largest-ever outdoor event of its kind. Other 2024 highlights for TGSS include the renewal of the contract for the British Embassies in Abu Dhabi and Dubai, signing an MOU with Singapore- based company Cynapse (a provider of Video Intelligence solutions, powered by Generative AI) and being selected by luxury safety deposit box rental company Vintage Vaults to provide Elite Bodyguard Services to their clients, among others. Atieh adds: “The next 12 months off ers a signifi cant opportunity for Transguard to showcase the full depth and breadth of our services. By actively cultivating a culture of innovation and collaboration we will continue to create enhanced value streams for our customers and employees while upholding our commitment to sustainability in all areas of our business.” RABIE ATIEH CHIEF EXECUTIVE OFFICER Number of years in the role: 1 Total number of years in the company: 23 Number of years working in the Middle East: 29 EMPLOYEES: 60,000 FEMALE STAFF: 2,500 FM_Dec2024_22_Power List_13444669.indd 2226/11/2024 19:22December 2024 23www.fm-middleeast.com POWER 50 Berkeley Services Group (BSG), since its inception in Dubai in 1984, celebrates 40 years of outstanding operations in the UAE this year. Throughout these four decades, Berkeley has consistently set industry standards across a broad spectrum of services, including building maintenance, soft services, smart solutions, landscaping, and security services. Renowned for its strategic partnerships and a tech-driven approach, BSG claims to lead the way as a Integrated Facilities Management (IFM) solutions provider, establishing benchmarks in client-focused management and people- centric service. In 2007, Klüh International, a global FM fi rm, furthered its ambitious global expansion strategy by entering the Middle East with Berkeley Services offi ces strategically positioned in Dubai and Abu Dhabi. Under the leadership of German entrepreneur Josef Klüh, Chairman of the Advisory Board at Klüh International, the company established a strong presence across various sectors, including aviation, healthcare, industrial, and commercial. Its global footprint extends to Germany, Poland, the Netherlands, Turkey, India, and China, reinforcing its reputation as a leading FM solutions provider. With a history spanning 113 years in facilities management, Klüh International has consistently delivered high-quality services to prestigious corporate clients BERKELEY SERVICES 8 worldwide. Its workforce of around 59,000+ employees has signifi cantly enhanced its capacity to provide topnotch services eff ectively and effi ciently, ensuring that both Klüh International and Berkeley Services remain at the forefront of the industry. This milestone year not only celebrates Berkeley's four decades of excellence in the UAE but also its commitment to delivering innovative solutions and maintaining a strong legacy of service quality. Karl-Heinz Otto Mair, Chief Executive Offi cer, says: “Over the next 12 months, Berkeley Services’ biggest opportunity lies in the projected growth from new project takeovers and expanding our client base. This growth will allow us to strengthen our market position, enhance our service off erings, and drive further innovation in facilities management.” UAE STAFF: 9,000 GLOBAL STAFF: 59,000 KARL-HEINZ OTTO MAIR CHIEF EXECUTIVE OFFICER Number of years in the role: 1.5 Total number of years in the company: 11 Number of years working in the Middle East: 1.5 FM_Dec2024_23_Power List_13444681.indd 2326/11/2024 19:2224 December 2024www.fm-middleeast.com POWER 50 As the key driver behind one of the greatest success stories in the FM and Energy Services segments, Graham Easton, the General Manager, and his team have taken ENGIE Solutions from a start-up company with just eight associates in 2010, to a regional leading service provider with now close to 4,500 staff in 2024. Furthermore, the company is operational in three GCC countries. Easton continues its pace of growth in 2024 with a further increase of nearly 40% in turnover despite the challenging fi rst half of the year. The results of digitalisation, innovative asset management, and acquisition strategies are now being reaped by Easton and his team, providing bespoke facility management and energy effi ciency services, saving millions of dollars in clients' operation and energy costs. ENGIE’s key strategic drivers are emerging technologies, artifi cial intelligence, and machine learning to spur growth, true partnership, and, most importantly, advice from a risk-based asset management perspective. Not surprisingly, high-complex projects, such as data centers, power plants, and hospitals, to name a few, are rapidly being added to the portfolio, amongst the many other bespoke energy effi ciency retrofi t projects carried out by ENGIE Solutions ENGIE SOLUTIONS 9 throughout the year, Easton reveals. To date, 2024 has been a positive year for ENGIE Solutions, with a forecasted growth of +40% on turnover. At this stage, 96% of the revenue is secured, and 4% is due for formal instruction in the remaining weeks. Easton says: “ENGIE Solutions has been extremely fortunate to be awarded 28 contracts (of which 10 are new) within the UAE, 18 in Qatar, and 24 in Saudi Arabia between January 2024 and October 2024. “The biggest opportunity for growth over the next 12 months would be to continue to extend our reach into the industrial, aviation, infrastructure, energy and transport sectors. We view these sectors as signifi cant growth areas in the region, and in anticipation of this, we have developed and launched a dedicated team to drive these focus areas in our business model.” GRAHAM EASTON GENERAL MANAGER Number of years in the role: 1 Total number of years in the company: 10 Number of years working in the Middle East: 18 EMPLOYEES: 4,420 OPERATORS AND ENGINEERS: 3,890 FEMALE STAFF: 461 FM_Dec2024_24_Power List_13446244.indd 2426/11/2024 19:23December 2024 25www.fm-middleeast.com POWER 50 Emirates National Facilities Management (EnFM) has a strategic presence in the United Arab Emirates and the borders. EnFM represents the most crucial regions for growth, both in terms of revenue potential and alignment with the company’s vision for technological and environmental leadership in facilities management. The company claims that securing high-value projects would allow EnFM to solidify its standing as a premier provider in the government sector, showcasing its capability to manage extensive, complex facility portfolios. Such projects not only promises substantial revenue growth but also signifi cant visibility within the industry, positioning the fi rm as a trusted partner for large-scale public sector contracts in the UAE and beyond, Khamis adds. In addition to the fi nancial impact such high-value projects align with EnFM’s broader strategic goals of advancing operational excellence and integrating technology-driven solutions. By employing cutting-edge approaches such as predictive maintenance, real-time data monitoring, and asset optimisation EnFM can deliver enhanced effi ciency and cost-eff ectiveness across client facilities. Eng. Mohammad A. Khamis, Chief Executive Offi cer, says: “The biggest challenge facing EnFM over the next 12 months is navigating the highly competitive landscape for large government contracts, particularly as regional demand for facilities management grows. “Beyond competition, there are additional challenges tied to delivering complex, large-scale services across EMIRATES NATIONAL FACILITIES MANAGEMENT 10 diverse asset portfolios. Meeting stringent performance requirements while ensuring cost control and resource optimisation will require a balanced approach that combines effi cient workforce management, strategic sourcing, and streamlined processes.” EnFM’s value proposition in meeting the evolving needs of large public infrastructure networks, can pave the way for further opportunities within the region. Khamis adds: “As EnFM continues to grow and adapt to the dynamic facilities management landscape in the UAE, it remains focused on leveraging its strengths in technology, service quality, and a dedicated workforce. By capitalising on emerging opportunities, EnFM is well- positioned to solidify its leadership in the market and drive continued success in the FM sector.” EMPLOYEES: 4,200 OPERATORS AND ENGINEERS: 325 FEMALE STAFF: 849 ENG. MOHAMMAD A. KHAMIS CHIEF EXECUTIVE OFFICER Number of years in the role: 18+ Total number of years in the company: 6 Number of years working in the Middle East: 18+ FM_Dec2024_25_Power List_13446414.indd 2526/11/2024 19:2426 December 2024www.fm-middleeast.com POWER 50 BEEAH Group is the region’s sustainability pioneer, with verticals across industries, which are renowned for groundbreaking environmental innovations and smart solutions for future-ready cities. Founded in 2007, BEEAH Group began its journey as a Sharjah-based public- private partnership company, primarily concerned with environmental and waste management. Most recently, BEEAH, took another leap forward by developing a new “AI Executive” to revolutionise business decision-making. The AI Executive underscores BEEAH’s commitment to driving agility, effi ciency and data-driven operations. The company has revealed that its “AI Executive” is being developed on a proprietary Language Learning Model (LLM), capable of simplifying complex, historical data into meaningful insights that will inform and empower employees from the leadership to senior executives and their teams to make decisions in their relevant functions or industries. BEEAH has long been using AI to drive sustainability and create new effi ciencies across its industries of operation. The company’s headquarters, an iconic landmark designed by Zaha Hadid, is one of the Middle East’s fi rst fully AI-integrated buildings and is certifi ed LEED Platinum. BEEAH has also used AI within its industries, including waste management. Its waste collection and city cleaning fl eet comprises advanced vehicles fi tted with 360-degree cameras integrated with AI. BEEAH’s AI City Vision technology logs instances of overfl owing bins or streets with litter, sharing insights on optimising service coverage and conducting awareness campaigns. Similarly, BEEAH’s Commercial and Industrial (C&I) facility is equipped with an AI Vision robot that automatically identifi es and segregates BEEAH 11 diff erent types of waste, enabling faster and more accurate recovery of valuable, high-quality alternative materials. Speaking about the project, Khaled Al Huraimel, Group CEO and Vice Chairman of BEEAH, said: “As we grow and diversify as an organisation, we are constantly building systems, generating data and gaining intelligence across diff erent functions and industry operations. “Over the past decade, we have been using future technologies proactively, including AI and digital twins, which have enabled us to drive towards targets both from the standpoint of sustainability as well as business. The new AI executive will be a singular source that unites and amplifi es our digitalisation eff orts to date, drawing data and authenticating our sources and systems to enable leadership and their teams to make well-informed, holistic decisions and accelerate innovation.” KHALED AL HURAIMEL GROUP CEO AND VICE CHAIRMAN Number of years in the role: 15 Total number of years in the company: 15 Number of years working in the Middle East: 26 FM_Dec2024_26_Power List_13446662.indd 2626/11/2024 19:24December 2024 27www.fm-middleeast.com POWER 50 In the year 2024, Adeeb Group bagged major contracts in various sectors including oil and gas, government sectors, real estate and property development, entertainment, fi nancial and banking, and embassies. Some of the major new and renewed contracts since January 2024 include Jubail Mangrove Park (Total Facilities Management), Jubail Island – Community Services (Total Facilities Management), ADNOC package – (Electromechanical System Maintenance and SSP Maintenance) and Saudi Embassy (IFM contract), among others. Several major projects that showcase the fi rm’s expertise include asset management, facilities management, sustainability, civil, electromechanical, and community management services. One of projects is with Abu Dhabi Police, where the scope includes asset management, civil and mechanical, electrical, and plumbing (MEP) works. This project focuses on enhancing and maintaining key infrastructure to support the operations of the police force. The other is Jubail Island, where the scope includes comprehensive facilities and community management services. This project aims to ensure the smooth functioning of community facilities, ensuring residents enjoy a high standard of living. ADEEB GROUP 12 The fi rm’s three most important Middle Eastern markets are UAE, KSA, and Oman. Dr. Ansari Wahid, the Group CEO, says, that the single biggest opportunity for your business over the next 12 months, include: “Capital projects to manage asset lifecycle management and sustainability in addition to providing core facilities management services.” Listing the biggest challenges facing the business: Job skills, high salary expectations, competitive job market, high rates in turnover, dynamic market scenarios, compliance and regulatory changes, and lastly, customer satisfaction. Adeeb Group was established since 1994, and is a part of Sultan Bin Rashed (SBR) Group of companies owned by His Excellency Sultan bin Rashed Al Dhaheri. HE. Sultan is a member of the FNC (Federal National Council). EMPLOYEES: 4,266 OPERATORS AND ENGINEERS: 828 FEMALE STAFF: 184 DR. ANSARI WAHID GROUP CEO Number of years in the role: 16+ Total number of years in the company: 16+ Number of years working in the Middle East: 31+ FM_Dec2024_27_Power List_13446665.indd 2726/11/2024 19:2528 December 2024www.fm-middleeast.com POWER 50 Grako is a highly specialised B2B high- level access service provider for most of the UAE’s prominent architectures, facades and mega projects such as Dubai International Airports, Expo City, Dubai World Central, DWTC, Museum of the Future, Abu Dhabi international Airport (ZIA), MAF Malls, Dubai Frame and many more. Grako claims to have the longest client retention and contract continuity. It also has a KPI performance of above 95% in comparison to other high-level suppliers. Grako is a full member of Industrial Rope Access Trade Association (IRATA) and a corporate member of Middle East Facility Management Association (MEFMA). The fi rm ranks very high on its HSE standards as per many other international safety audits conducted by third party entities such as IRATA. The company is currently the largest GRAKO 13 IRATA certifi ed operators in the Middle East with over 400 certifi ed high-level access operators and technicians Grako is possibly the only multi-award winning High-level cleaning service provider in the UAE and the middle east for many innovations, health and safety initiatives and some of the most complex projects in the world such as Light Up Dubai LED installation, 12 hours’ notice to clean some of the largest infrastructures like Blue waters, Dubai Parks and most recently responding to Abu Dhabi Midfi eld terminal post-construction internal cleaning and Ain Dubai post- construction cleaning, to name a few. Alain El Tawil, Founder & CEO, says that the single biggest opportunity for the business over the next 12 months includes projects such as Abu Dhabi Airports Internal and External High level cleaning Terminal A (MTB). ALAIN EL TAWIL FOUNDER & CEO Number of years in the role: 20+ Total number of years in the company: 20+ Number of years working in the Middle East: 32 EMPLOYEES: 612 OPERATORS AND ENGINEERS: 440 FM_Dec2024_28_Power List_13446666.indd 2826/11/2024 19:26December 2024 29www.fm-middleeast.com POWER 50 Serco brings together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the world, the company stated. With a primary focus on serving governments globally, Serco’s services are powered by more 50,000 people working across defense, space, migration, justice, healthcare, mobility and customer services. Serco’s core capabilities include advisory, customer-centred service design, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management. Graeme Flaws, Director of Operations – Citizen Services & Defence, Serco Middle East, says: “The single biggest opportunity for our business over the next 12 months lies in the growth and global expansion of +impact, Serco’s newly launched advisory arm. Initially developed in the Middle East, +impact has now extended its reach globally, off ering a wide range of advisory services aimed at transforming facilities management, digitisation, and sustainability practices. As clients increasingly focus on integrating sustainable and innovative solutions, +impact is uniquely positioned to bridge the gap by providing tailored strategies that enhance operational effi ciency and reduce environmental impact. “+impact allows us to diff erentiate our off erings, deliver long-term value, and strengthen relationships with clients across both the public and private sectors. This expansion represents not only a growth opportunity but also a SERCO 14 chance to set new standards in how we support governments and organisations in achieving their visions.” Talking about the challenges, Flaws says: “The biggest challenge facing our business over the next 12 months is navigating the increasing demand for sustainable and innovative solutions across the region, particularly in the FM and advisory sectors. However, we view this challenge as a powerful opportunity to further diff erentiate ourselves in the market. “As clients place a greater emphasis on sustainability, digitisation and operational effi ciency, Serco is well-positioned to meet these evolving needs through our +impact off ering, as well as our deep-rooted knowledge and hands-on operational expertise in all of the sectors we currently operate in.” EMPLOYEES: 4,500 GRAEME FLAWS DIRECTOR OF OPERATIONS – CITIZEN SERVICES & DEFENCE Number of years in the role: 4 Total number of years in the company: 30 Number of years working in the Middle East: 17 FM_Dec2024_29_Power List_13447352.indd 2926/11/2024 19:26Next >