< Previous 5 MINUTES WITH... 50 June 2021 What does your role involve? My role involves building maintenance, facilities services- hard and soft FM, contracts, technical, engineering, assets, communities, client relations, and people management. THIS MONTH: MUSTAFA QAYSER, SENIOR MANAGER – CLIENT RELATIONS, EJADAH What do you love most about your job? Dealing with variety of proj- ects with interesting chal- lenges in addition to meeting professionals from diverse backgrounds. FM is people-driven industry, especially in the UAE where people from different social and ethnic backgrounds enable us to be at the highest level of humanity integration and engage- ment with the aim of customer satisfaction. FMME delves into the roles and lives to understand what makes the region’s FM professionals tick 3.00 What is the most challenging aspect of your job? As interesting as it is, people’s perceptions and behavior differences could get challenging especially when accompanied by market fluctuations. This may put pressure on FM professionals which may lead to drop in service levels and industry standards. Work- life balance programs, encouraging values, and boosting the teamwork spirit is the healing formula to address the mentioned challenge. 1.45 What do you like to do in your spare time? Sports and off-roading are my favourite activities during recent years because of the positive energy it encapsulates towards a healthy lifestyle. Add to the interest of regular traveling and reading. Also I enjoy cooking, which mas- sively improved at the time of lockdown during the early stages of Covid-19 pandemic. 4.45 What is the most memorable project and why? A school project—Remembering one time when there was heavy storm causing damages on building fabrics, landscaping, and other assets. The whole team engaged to accommodate the situation and maintain a safe education environment before the next day of school. This distinguishes the importance of facilities management as a vital role in modern societies. 2.05 0.00 Where do you see FM industry in 5 years? FM industry is one of the most fast-growing industries during recent years which encouraged me to switch from the construction industry. I do believe it will keep growing in the upcoming years with lots of development and transformation in terms of standards, technology, artificial intelligence, and sustainable practices to meet continuous developments across the globe. 4.05 www.fm-middleeast.com Managing Director Alex Reeve Group Sales Manager Vinay Ravindran Distribution & Warehouse Manager Praveen Nair 2021DOWNLOAD THE ENTRY KIT. PREPARE YOUR NOMINATIONS NOMINATIONS NOW OPEN FOR ATTENDANCE ENQUIRIES, CONTACT : Anthony Chandran Table Sales Executive Tel: +971 4 444 3685 Email: anthony.chandran@itp.com FOR SPONSORSHIP OPPORTUNITIES, CONTACT: Rebecca Lockwood Sales Director +971 55 484 8301 Email: rebecca.lockwood@itp.com FOR NOMINATION ENQUIRIES, CONTACT: Jane O’Neill Editor Tel: +971 4 444 3626 Email: jane.oneill@itp.com #CIDAWARDS WWW.COMMERCIALINTERIORDESIGN.COM/AWARDS Scan to download entry kit NOMINATIONS DEADLINE: WEDNESDAY JULY 14, 2021 AWARDS CEREMONY: WEDNESDAY SEPTEMBER 15, 2021 GOLD SPONSORFIT-OUT PARTNERSOCIAL MEDIA PARTNERSILVER SPONSORSILVER SPONSORCATEGORY SPONSOR CATEGORY SPONSOR Next >