< Previous40 MEP Middle East | February 2021 www.mepmiddleeast.com 2021 OUTLOOK People fi rst The health and safety of teams has become a greater priority than ever before. We have always been aware of the profound impact our surroundings have on our well-being but the current crisis has made us all re-evaluate whether what has been normal for a very long time is ideal, and what changes we need in the future. We have realised that we can still accomplish most tasks remotely with no signifi cant drop in productivity or quality. This new adaptable work culture places results and fl exibility above the rigid structures that have been in place for many years, giving employees a greater freedom to exercise creativity and enjoy a better work-life balance. However, one of the key issues we are likely to face is the safety of employees while on site. With the possibility of employees showing signs of illness or falling ill, it is important to have contingency plans in place to fi ll the gap or identify where you can free up resources or redeploy the skills where needed to mitigate delays on the projects. Technology There is no doubt technology will be a signifi cant factor in shaping our industry this year. The construction sector is still a long way behind other sectors in its use of digital tools, which means that there is pressure for a greater investment in this area. There are many MEP fi rms who have been using the same technology for many years and managing workfl ows the same way without realising the diffi culty this poses, or the restrictions this often has for contractors, when it comes to the implementation of MEP services. The need for smoother, more effi cient solutions to allow information to be shared easily across various construction project team members has led GAJ to embrace cloud technology and adopt technology integrations to address collaboration and productivity challenges across workfl ows. Cloud collaboration ensures that information is easily shared, understood and available throughout the project. With improved visibility, designers, contractors, and MEP teams can coordinate, communicate, and collaborate directly. Employee accountability to tasks is more visible to everyone across the work chain, creating transparency and trust. The use of early model coordination means MEP design teams and subcontractors can ensure there are no clashes between building systems, ensuring mechanical and plumbing systems don’t interfere with each other and that electrical work is placed accurately, verifying space availability. Now, more than ever, we need to push advancements in construction technology to help keep costs down while improving effi ciencies, quality, and safety. Sustainable design Energy effi ciency is an intrinsic part of good design and, with the improvement in metering and visibility of consumption, the “Now, more than ever, we need to push advancements in construction technology to help keep costs down while improving efficiencies, quality, and safety”February 2021 | MEP Middle East 41 www.mepmiddleeast.com 2021 OUTLOOK results of an energy effi cient approach are now tangible and measureable. There is a clear understanding that if a building is designed effi ciently and operated well, it will cost less to run. The drive for sustainable design and the recognition that sustainable design is relevant and required in the region is gaining momentum, although we still see some resistance in getting over the argument that green costs more, which need not be the case. This drive has led to increased demand for property upgrade projects including retrofi ts, renovation, and refurbishment projects over the last few years. And this is a key area of growth for the MEP sector as we move into the new year. Above all, the ability to be fl exible and agile is going to be critical to survival and progress this year. For designers this means creating buildings and mechanical, electrical, and plumbing systems that are, not only, fi t for place and purpose but have the fl exibility and adaptability to evolve over time. With a tighter control of budgets and many insisting on effi cient designs for optimal build cost, we must consider the building as a whole and in the context of its environment. Effi cient design, therefore, should integrate the external and built environment in an energy effi cient manner. The use of early model coordination means that MEP design teams and subcontractors can ensure there are no clashes between building systems, ensuring mechanical and plumbing systems don’t interfere with each other and that electrical work is placed accurately, verifying space availability Alaa Abdelmohsen Sayed, Partner-MEP, Godwin Austen Johnson42 MEP Middle East | February 2021 www.mepmiddleeast.com SMART METERS In times of economic uncertainty, water utilities are challenged to do more with less. It becomes even harder to balance operational requirements with fi nancial sustainability and ratepayer concerns over affordability. Operating a utility business can be particularly diffi cult, especially when you’re trying to maximise return on investments (ROI). In the water utility space, per capita water usage has decreased while the water itself has become more expensive to collect. Across utilities sectors, ageing infrastructure takes a large cost to maintain and eventually update. Consumer expectations and regulations also can cut into ROI. As they should, people expect clean and safe water and a continuous supply of electricity. The driving factor in the utilities space is effi ciency. Enter the smart water meter Smart water is more than measuring the fl ow from storage to consumption. It’s more than remote meter reads. It’s time to consider smart water as spanning every part of the water cycle — from sourcing to treatment to delivery to consumption to reclamation. At the foundation of a smart water cycle is reliable and robust data delivered through a smart utility network. Many cities already have smart meters, IoT devices that send data on water consumption back to the water utility company every hour. The main advantage of smart metering is having accurate data on usage for revenue calculations as well as high usage detection. High usage could be due to an underlying issue such as a leak, which reduces revenue and is important to address. Every year around the globe, more than 126 billion cubic meters of water are lost due to leakages, poor metering, and tampering. IoT could also be useful in applications to detect water quality levels rather than just metering. If the water in a town or city’s infrastructure got polluted, water quality sensors that sample pH, dissolved oxygen, etc., could detect it much earlier, saving overall costs for public health and infrastructure. As utilities continue to have slimmer margins, IoT is imperative to maximise ROI and promote public safety and reliability in the utilities sector. To achieve true R.O.I. — Return on Intelligence — it is imperative to have the right data at the right time in order to make the right decisions and continue to optimise smart water systems, as needed. The main advantage of smart metering is having accurate data on usage for revenue calculations as well as high usage detection Illustrative photo courtesy: Sensus “RIGHT DATA AT THE RIGHT TIME TO MAKE RIGHT DECISIONS” The Sales Director - Middle East for the Metrology Business at Xylem, Francois Frigaux, on utilising IoT to achieve maximum return on investmentFebruary 2021 | MEP Middle East 43 www.mepmiddleeast.com SMART METERS A digital infrastructure that can adapt to an evolving environment is an essential tool to help businesses stay agile. Utilisation of digital technology and harnessing the data it generates drives down production costs and pushes up productivity — but extraction of insight from data is one of the hardest parts; and trusting the data for critical operations can be a challenge. While many organisations are drowning in data, the majority is never used and, therefore, the benefi ts of digital technologies are not realised. However, taking the right steps can ready businesses taking a longer-term view to pursue new opportunities. Unplanned downtime, or worse, a containment incident, for example, that harms people and/or the environment can set back production gains in an instant. Safe and reliable operations are moral and business imperatives. While the technology to alleviate these challenges has progressed, and been made easier to deploy and connect to systems, adoption and implementation is often a struggle. The result: an inability to fully address the causes of unplanned downtime, an overwhelming number of work orders, and an ineffi cient deployment of maintenance resources — putting operations at risk. Now more than ever, businesses will benefi t from hurdling these challenges and from gaining the insight needed to streamline asset maintenance in increasingly adverse conditions. So, what’s stopping them? In the current climate of belt- tightening, there is a worry that properly restructuring the data to reap the full benefi ts of maintenance optimisation will be time-consuming, costly and beyond the workforce’s capacity and capability. But the consequence of this is that organisations will increasingly spend too much time and even more limited resources on routine maintenance while more critical asset performance, safety, and compliance issues are under-addressed. Investing time now to harness data and optimise enterprise asset management systems will only pay dividends when it comes to business performance. Increasing investments in AMI (Advanced Metering Infrastructure) are enabling customers to do just that. Utilities are able to go beyond the peak-load reduction of direct load control – actually allowing customers to create generation capacity through managed demand. In a fully connected smart water network, this new capacity is a revelation. The versatility of this approach provides greater network visibility, manageability and actionable information for utilities and their customers. By integrating a range of hardware, software, and data technologies, AMI will allow water utilities to reclaim lost revenue and mitigate the impact of non-revenue water losses. These solutions represent the future for utilities, empowering them to deliver the best service to their customers while maximising network operations. Perhaps that is the best measure to assess the return on investment of all. Francois Frigaux, Sales Director - Middle East Metrology Business, Xylem Every year around the globe, more than 126 billion cubic meters of water are lost due to leakages, poor metering, and tampering Illustrative photo courtesy: Xylem44 MEP Middle East | Februar y 2021 www.mepmiddleeast.com EXPERT OPINION The lifecycle of a project is quite problematic at its very core. It’s a miracle to see functioning buildings delivered on time, despite the rampant miscommunication and the lack of coordination between different – and often too many – stakeholders involved in the various phases within the whole life cycle of a project. Here’s the reality of a construction project: Usually, the client wants something perfect, sustainable, visionary, and ambitious. The designer comes up with something else – along with various other options that are too technical to be differentiated by a less knowledgeable and trained eye. When the contractor steps in, something completely different is executed based on their budget and time constraints. In the end, the project is implemented in a race against time – with unforeseen delays – while the client demands that the deadlines be met. Every bit of delay along the construction process increases pressure on the latter parts of the project. Unfortunately, HVAC, which comes in at this late stage and is one of the most complicated and most expensive components in the construction life cycle, is forced to deal with pressures placed by the construction stakeholders who have come before. Hence, the most important aspect at the end of every project – the commissioning – is handled with the minimum required care and attention. The clients suffer the most from the above dilemma, and yet, the onus to address these problems passes – in the form of demanding contracts – onto facility management (FM) companies, which are often not paid in proportion to the huge demands expected of them. Facility management companies, pressed by the economic conditions, compete based on headcount budgets instead of performance criteria. As a result, they agree to take on contracts that defy common sense. For instance, FM companies often take over a building with disputed or incomplete HVAC equipment without proper commissioning, and are then expected to bring the building to an acceptable operational stage. Yet again, miraculously, these FM companies accomplish the job, but with a lot of sacrifi ces, which in the long run impact the overall life cycle cost, human comfort, productivity, and energy effi ciency. Due to these performance gaps, the client ends up replacing the facility manager every 2-3 years, hoping that the next person or company that comes in will fi x all the existing issues. With every leaf added to this book, the story worsens. Lowest-priced qualifi ed vendors There are a lot of HVAC vendors and consultants grilling the industry and clients for demanding economical technologies rather than sustainable ones. The argument is an unfortunate one, with no possible winners. Ideally, sustainable solutions should be economical and adequately provide a bulletproof win for both the HVAC industry and for humanity, which is attempting to move towards a sustainable future. Yet, the system has been structured and operated in the same way for quite a long time. In reality, clients choose an MEP contractor because they are looking for the lowest bidder. This MEP contractor then tenders the HVAC systems and services “It’s high time that we began to focus on the lifetime effects of our HVAC systems” The Chief Business Officer of Sensgreen, Tolga Candan, who has been in the region for 14 years and has worked on different phases of the project life cycle – from design and tendering, to execution, claims, contracts, variation, ops, and maintenance – shares his expert opinions on the problems that the HVAC sector is facingFebruary 2021 | MEP Middle East 45 www.mepmiddleeast.com EXPERT OPINION required to specialist subcontractors, again based on the lowest bid. What’s the problem with this? Here’s an example: Imagine that the MEP contractor needs to install an HVAC chiller system. The specs are given, sustainability targets are set, and it’s very natural to look for the lowest price. Now, imagine that there are four qualifi ed vendors: the average HVAC chiller system, the good HVAC chiller system, the perfect HVAC chiller system, and the sustainable HVAC chiller system. Most MEP contractors would go for the second option because the good HVAC chiller system is the cheapest option that meets all the basic required specs, and in choosing the good HVAC chiller system, the MEP contractor is merely completing the task that the fi rm is contracted to execute. Now, if life throws a curveball and the good HVAC chiller system happens to have a longer delivery time, thus putting the project delivery date at risk, the average HVAC chiller system suddenly becomes a “better option”. Since the consultant, the contractor, and the clients are under pressure to deliver the project on time, after “lengthy “If everyone within the industry continues to go for the lowest CapEx, then everybody will lose ... ” discussions” and “careful considerations”, the project ends up using the average HVAC chiller system. The impact that these decisions have on the project overshadow the much bigger impact that this is having on the industry. The system of settling for the lowest bidder is structured in a way that it eliminates the perfect HVAC chiller system and the sustainable HVAC chiller system, despite the fact that, although being double the price or even triple the price of an average one, the sustainable HVAC chiller system would have been far more energy-effi cient and economical for the main client if the overall life cycle cost of the project were to be considered. This is the dilemma of the lowest CapEx priced qualifi ed vendor versus the lowest “total cost of ownership” qualifi ed vendor. CapEx-driven contracting issues If everyone within the industry continues to go with the lowest CapEx, then everybody will lose; the client loses, the contractor loses, and the occupiers and end-users also lose. How can this broken system be fi xed? While the answer to this question cannot be oversimplifi ed, the time has come to reward top-notch engineering, and to prioritise effi ciency, sustainability, overall well-being, and lifetime costs – not only for the benefi t of the construction industry, but also for the benefi t of humanity as a whole. It’s important to note that there is nothing wrong with being driven by cost. The problem lies less with the focus on money, and more on the short-sightedness of construction stakeholders. The time has come to award contracts and projects based on the whole life cycle of a project rather than on a stage-by-stage basis. Imagine a contract that you need to hold for 30 years; imagine a professionally qualifi ed entity owning the total cost liability; imagine such companies being awarded a metro project or an airport project, not only for the construction, design, or operation separately, but as a total 30-year contract. Those professionals will then need to decide on the best equipment, and the most sustainable solutions, which also have the lowest cost in terms of the total life cycle costs of the project. Such projects may have a shockingly high contract value initially, but these can be divided into annual performance contracts to solve unexpected and unforeseen force majeure. If calculated over the long term, the client will actually be getting the lowest cost over the entire life cycle of the project. The same perspectives can be applied to HVAC chiller systems being installed in shopping malls, hospitals, hotels, or any commercial real estate. To be honest, this is such a no-brainer; such a perfect idea that, while the clients can save money, the energy companies can make a living, and global climate will be steered towards a sustainable path. Project life cycle costs If contract awards are handed based on the CapEx price, and nobody is looking at the total life cycle cost, the HVAC contractor lands up washing its hands off the life cycle cost since it has no incentive to consider the fallout of its decisions. 46 MEP Middle East | Februar y 2021 www.mepmiddleeast.com EXPERT OPINION As a result, the problems keep piling up and are transferred down the supply chain. This is how the world ends up with sick, poorly air-conditioned buildings, and it’s just a matter of luck that some of these buildings are still operational after a few years. Unfortunately, the occupants bear the brunt of maintenance problems as even the facility managers and the building owners won’t pay for the replacement of an HVAC chiller system after a certain period of time. In a region that is as scorching as the Middle East during its summers, occupants land up spending tremendous amounts of energy – and money – to keep their homes, offi ces, and retail spaces as comfortable as iceboxes inside an oven. There are very few respected companies that have been avid advocates trying to open the eyes and minds of industry stakeholders to this shocking situation. Such companies have been crunching numbers for decades to prove that the total life cycle cost must be taken into consideration. Air and the environment together are the single largest cost multiplier in every building, from the energy to the operations, to the maintenance, productivity, health, and brand value. Consider all the money spent on: (1) Buying the HVAC system, (2) Hiring HVAC and FM teams, (3) Energy bills and maintenance costs toward something much more expensive — people’s comfort and health. Yet, clients often fail to deliver on their investment, and people get sick and complain; systems waste energy endlessly; HVAC teams and FM teams are constantly understaffed, and the problems carry on. While there are those who claim that they have been breathing perfectly fi ne for the past 40 years, what they fail to understand is what it’s cost them to breathe comfortably for the past 40 years – costs that could have been halved if the overall life cycle of the project was taken into consideration. ESCO: What is the barrier? If everything discussed in this article is true, why has the ESCO business not scaled up to its full potential yet? Why isn’t everyone taking on hundreds and thousands of projects simultaneously? What is the biggest barrier? It’s very simple. The absence of data is the biggest barrier for energy projects. That’s why only LED or solar projects are taking off under such models. Unless we harness the power of data in the HVAC, buildings, and energy sectors, our solutions are limited to the effi ciency of the equipment and the devices. Without data, we are blind, and we wander about in a disputed, unhealthy environment, without being able to harness the total effi ciency of a building. Currently, energy companies are being contracted to save energy, but rather than driving towards energy effi ciency, companies are driving towards energy savings. There is a signifi cant difference between energy savings and energy effi ciency improvements. HVAC problems keep piling up and are often transferred down the supply chain Tolga Candan. Chief Business Officer, SensgreenFebruary 2021 | MEP Middle East 47 www.mepmiddleeast.com EXPERT OPINION In general terms, energy effi ciency refers to the use of optimum technologies that lower energy consumption to the minimum possible levels because they require less energy to perform the same function, however, energy savings merely refers to any behaviour or change that results in the use of lesser energy than previously consumed. Hence, there are ESCO companies that are actually saving energy at the expense of the occupants’ health and comfort parameters, because they are meeting the criteria that they’ve been contracted to do. There are fi rms that save a lot of energy by simply turning off the HVAC in buildings periodically. They’ll have lots of energy savings, but at the expense of the most precious components in the economy: the human – human health, human performance, and human productivity. Once again, the solution is data. We should have high visibility on energy consumption data — the breakdowns, occupancy profi les, and air parameters, including the total air parameters before, during, and after an energy approach. If decisions are based on data, companies will not need to make sacrifi ces for human comfort or building effi ciency. It’s important to know how much energy is consumed by which HVAC equipment, at what time, during which event, and what the air parameters are. What are the life-related parameters? What are the occupancy parameters (before, during, and after?) The lack of such data is the biggest barrier, and conversely, the presence of such data-enabled decisions can be the biggest enabler towards a healthy ESCO environment. Expectations from IoT One of the most critical problems with HVAC is the on-site installation of the systems in existing buildings. Most HVAC products require large spaces for equipment installation, which is not easily available in existing buildings. On the contrary, IoT systems can be seamlessly integrated into existing structures and building management systems, with a small installation footprint. This small footprint makes air monitoring devices highly suitable for existing properties. In addition, IoT systems are energy effi cient, with a low carbon footprint. Another issue with current monitoring systems is coverage and low accuracy. Traditional monitoring devices need to be connected to each other, and to the main terminal, via cables, creating coverage issues. With IoT systems, these problems are eliminated as the monitoring systems’ coverage can be extended to cover the whole building by just adding extra sensors, without the need for cables. These sensors communicate wirelessly, and can easily be placed in various strategic points within the buildings. This not only increases the range, but also provides increasingly accurate, trackable, and auditable results that can easily be measured by collecting and analysing data. All things considered, adding IoT to HVAC systems within buildings can increase the buildings’ energy effi ciency due to its effi cient operations and maintenance, and can help the building attain substantial fi nancial benefi ts in the long term. The use of IoT in HVAC systems can also improve the quality of indoor air by tracking and measuring the data precisely, which offers the opportunity to take action on time. Such systems also increase the occupants’ wellness, as well as the wellness of the buildings. Considering that we spend more than 90% of our time indoors, it’s high time that we began to focus on the lifetime effects of our HVAC systems and indoor air quality. Most HVAC products require large spaces for equipment installation, which is not easily available in existing buildings48 MEP Middle East | February 2021 www.mepmiddleeast.com SUPPLIER NEWS FIRE SAFETY UAE-based Notus Composites – which manufactures cost-effective and customised prepreg and resin fi lm solutions for advance composite markets – has delivered its fi nal shipment of fi re retardant (FR) epoxy prepreg for Dubai’s Museum of the Future. More than 600,000m2 of prepreg materials have been supplied for the building’s external façade panels. In a region that is known for pushing the limits in architectural design, the Museum of the Future in Dubai is one of the most complex façade projects to date. Designed by architectural fi rm Killa Design, and conceived as a composite structure from the outset, this engineering marvel is a fi ne example of the benefi ts of building with advanced composites. Notus Composites worked with the Museum’s two façade manufacturers – Affan Innovative Structures and Nova Composites – to provide the composite materials for the structure’s exterior cladding. Due to open in 2021, the Museum of the Future features 1,024 cladding panels that have been built using a combination of Notus’ multiaxial glass and carbon prepregs. These EPFR-609 prepregs and NE11FR surfacing fi lms deliver exceptional fi re retardant performance and have been approved by the Dubai Civil Defence (DCD). Each panel is unique in shape as the Arabic calligraphy covering the façade – showcasing quotes of the Vice-President and Prime Minister of the UAE and Ruler of Dubai, HH Sheikh Mohammed Bin Rashid Al Maktoum – is moulded into each individual panel, with the black letters also forming the glazed window penetrations in the façade. The multiaxial prepregs were laminated in CNC-milled moulds at Affan’s and Nova’s factories in Dubai, before glazing elements, LED lighting systems, and stainless steel surface fi nishes were added, and the panels delivered to site for installation. Notus Composites supplies fi re retardant epoxy prepreg for Museum of the Future The structure features 1,024 cladding panels built using a combination of Notus’ multiaxial glass and carbon prepregs PRODUCT PORTFOLIO Kingspan Insulation LLC – which is a global leader in high-performance insulation and building envelope solutions and aims to improve building performance and construction methods – has launched an all-new product called “KDuct”, catering to external ductwork applications. The product is Kingspan’s pre-clad ductwork system made of thermoset fi bre-free pre-insulated duct board with a heavy-duty outer jacket. The fi rm claims that the product is ideal for external and outdoor applications, plantrooms, risers, congested spaces, and lightweight specifi cations. The Kingspan KDuct Pre-Clad Duct System offers high performance, rigid, closed-cell insulation core, manufactured with a blowing agent with zero Ozone Depletion Potential (ODP) and low Global Warming Potential (GWP). At the same time, the panels are faced on both sides with an embossed aluminium foil. The new product line provides ultra- strength and rigidness, cost-savings over traditional exterior ductwork, extra-low air leakage, which does not allow conditioned air to escape. It also has high–compressive strength among several other benefi ts. Commenting on the product launch, the managing director of Kingspan Insulation LLC, Sarmad Fakhri, said: “KDuct Ductwork system would help our customers to save extra cost and time due to its lightweight and single fi x properties.” “Unlike the traditional approach to ductwork construction, which requires sections to be lagged with insulation once installed, Kingspan KDuct panels are pre-insulated with a high-performance insulation core. This single-fi x and lightweight design reduces installation time and transfers the cost benefi ts to the building owners.” Kingspan launches “KDuct” for external ductwork applicationsFebruary 2021 | MEP Middle East 49 www.mepmiddleeast.com HVAC SYSTEMS Saudi Arabia-based producer of consumer air conditioners Zamil Air Conditioners – which has a production capacity of one million units a year in the region – has supplied HVAC systems to Egypt’s ASORC naphtha complex project. Zamil Air Conditioners, which is part of the Zamil Industrial umbrella, has completed the supply – including start-up and commissioning work – of an assortment of air handling units and air-cooled condensing units of various capacities and sizes for the Assiut Oil Refining Company’s (ASORC’s) naphtha complex project located in Assiut in southern Egypt. The project, which is being executed by a consortium of major companies, aims to produce 800,000 tonnes annually of all octane types, and to increase butane production to meet the demand of Upper Egypt’s governorates. The $450mn project adds value to the Assiut refinery, which provides 60–65% of the petroleum products consumed by Upper Egypt and the South Valley. The project is also in line with Egypt’s Vision 2030 sustainable development plan to secure fuel for the local market and Upper Egypt. Zamil Air Conditioners has a head office and two manufacturing plants in the Kingdom of Saudi Arabia, specifically in Dammam, and its reach stretches abroad with production facilities in India and Italy. The company supplies air conditioning products to more than 55 countries across the world, with its major markets located in the GCC and across the Middle East, as well as Northern Africa, Europe, and Asia. Zamil Air Conditioners supplies HVAC systems to naphtha complex project in Egypt HVAC MANAGEMENT LG Electronics (LG) has announced the availability of its BECON cloud Digital HVAC Management Solution, which enables business operators to remotely monitor and control their systems with reduced costs and shortened non-operating times. BECON cloud is able to manage every aspect of an HVAC system from remote management to control and maintenance. Operators receive real-time monitoring data anytime and anywhere making it easy to prevent malfunctions while at the same time providing excellent energy saving, differentiated service, and consulting. Systems can be checked anywhere, so if and when problems arise, they can be quickly identifi ed and resolved effi ciently to minimise downtime. The solution forms part of LG’s wider VRF System Maintenance service, which supports businesses in maintaining equipment performance and preventing unnecessary operating expenses. Cloud composition BECON cloud consists of two key functions: The Remote Control System (RCS) enables real-time monitoring via mobile, PC, and tablets through an app and web control. The Facility Maintenance System (FMS) delivers proactive repairs based on real- time diagnosis with remote check-up, group management, and big data analysis. Quick repairs Unlike traditional repair services that require parts to be delivered, with additional assessments, and inspections, LG BECON cloud offers a more streamlined and effi cient repair process. A maintenance team can be quickly dispatched by the situation room once an error has been detected. User-friendly LG BECON cloud provides operators with an easy-to-use interface that gives users access to the most important and relevant information. A dashboard display summarises data and highlights devices and equipment that are working correctly, have stopped or developed an error. Network security and privacy LG has addressed security and data privacy concerns by ensuring BECON cloud complies with stringent international security standards. It operates based on the cloud server provided by Microsoft. In addition, it also uses LG and Microsoft’s security solutions to deliver an added layer of safety that ensures stable services. Proven performance BECON cloud further enhances LG’s proven HVAC management service with a digital solution that is convenient to use, saves operating costs, and reduces downtime on equipment. SUPPLIER NEWS LG’s BECON cloud supplies convenience to HVACNext >