< PreviousFEATURE | AI AND ML 20www.logis tic smiddleeas t .comNOVEMBER 2024 | LOGISTICS MIDDLE EAST improving from new data. These algorithms can adjust predictions based on real-time information, ensuring that forecasts remain accurate even as conditions change. This dynamic capability is crucial for managing the uncertainties and volatilities inherent in supply chain operations. Another signifi cant advantage of AI and ML in supply chain forecasting is their role in scenario planning. Companies can use these technologies to simulate various scenarios and assess the impact of diff erent variables on their supply chains. This ability to model and test diff erent strategies enables companies to make informed decisions and develop robust contingency plans. For instance, AI can model the eff ects of a natural disaster on supply chain operations, allowing companies to assess the best course of action. By understanding the potential impacts of diff erent scenarios, businesses can make more informed decisions and enhance their operational resilience. The implementation of AI and ML also supports inventory optimisation. By accurately predicting demand, companies can maintain optimal inventory levels, minimising the risk of overstocking or stockouts. This balance reduces waste and ensures that products are available when and where they are needed, enhancing customer satisfaction. IoT sensors also play a key role in providing real-time data on inventory levels. These technologies enable companies to track products throughout the supply chain, from production to delivery, ensuring greater accuracy and effi ciency in inventory. Despite the clear benefi ts, integrating AI and ML into supply chain forecasting is not without challenges. Companies must invest in the necessary digital infrastructure and ensure that their data is clean and well-organised. Additionally, skilled personnel are needed to manage and interpret AI-driven insights. However, the organisations that successfully integrate these technologies will be well- positioned to lead in the future of supply chain management. TECHNOLOGICAL TOOLS AND TECHNIQUES Integrating AI and ML into supply chain forecasting relies heavily on a suite of advanced technological tools and techniques. These technologies enhance the accuracy of demand forecasts, streamline operations, reduce costs, and improve overall supply chain resilience. Advanced data science capabilities are at the core of AI and ML applications in supply chain forecasting. These capabilities involve collecting, analysing, and interpreting vast amounts of data from various sources. By leveraging big data analytics, companies can gain deeper insights into market trends, consumer behaviour, and external factors infl uencing supply and demand. Investing in better data science capabilities to improve demand forecasting is of huge importance. This involves using algorithms to analyse historical sales data, market conditions, and even social media trends to predict future demand more accurately. Companies that harness these advanced data science tools can optimise their inventory levels, reduce excess stock, and minimise waste. Cloud computing and IoT connectivity are foundational technologies that support the implementation of AI and ML in supply chain forecasting. Cloud platforms provide the necessary infrastructure for storing and processing large datasets, while IoT sensors collect real-time data from various points along the supply chain. Integrating cloud computing and IoT allows companies to achieve greater operational scalability and fl exibility. By leveraging these technologies, businesses can enhance their data analytics capabilities, improve decision- making, and respond more quickly to changes in demand and supply conditions. Moreover, AI-driven decision-making tools are becoming increasingly crucial in supply chain management. These tools analyse data from various sources and provide actionable insights, enabling companies to make better- informed decisions. For example, AI can help identify the most effi cient distribution routes, optimise production schedules, and manage supplier relationships more eff ectively. For example, AI can assist with scenario planning operations and provide optimal distribution routes based on past and real-time asset data. This capability helps companies streamline operations, reduce costs, and improve overall effi ciency. AI-enabled supply chain management has been shown to reduce logistics costs by 15%, inventory levels by 35%, and improve service levels by 65%, particularly for early adopters Organisations that successfully integrate technology will be market-leaders LOG_Nov2024_18-21_Feature-Supply Chain_13415393.indd 20LOG_Nov2024_18-21_Feature-Supply Chain_13415393.indd 2024/10/2024 09:3124/10/2024 09:31AI AND ML | FEATURE 21www.logis tic smiddleeas t .comLOGISTICS MIDDLE EAST | NOVEMBER 2024 CHALLENGES AND CONSIDERATIONS While the benefi ts of integrating AI and ML into supply chain forecasting are clear, the path to implementation is challenging. Companies must navigate various hurdles to fully realise the potential of these technologies. One of the primary challenges is the signifi cant investment required to implement AI and ML technologies. Companies often struggle with the fi nancial burden of these investments, especially in a high-cost environment where operating margins are shrinking. The need for short-term returns on investment (ROI) is critical, yet many AI and ML projects require substantial upfront costs with benefi ts that may only materialise in the long term. Furthermore, many organisations hesitate to invest in new technologies without a clear and immediate ROI. This caution stems from past experiences with technologies like blockchain, which, despite their potential, have not yet delivered the anticipated returns for many companies. As a result, businesses must carefully evaluate the fi nancial implications and develop robust business cases to justify their investments in AI and ML. Data quality is another signifi cant barrier to successfully implementing AI and ML in supply chain forecasting. AI and ML algorithms rely on vast amounts of high-quality data to generate accurate predictions. However, many organisations struggle with data silos, inconsistencies, and inaccuracies that can undermine the eff ectiveness of these technologies. The importance of clean, well-organised data for eff ective AI applications cannot be understated. Companies must invest in data management solutions that ensure data integrity and facilitate seamless integration across various systems. This may involve upgrading legacy systems, standardising data formats, and implementing data governance frameworks. Implementing AI and ML technologies also requires a skilled workforce capable of managing and interpreting the insights generated by these systems. There is a growing demand for talent with expertise in data science, AI, and ML, as well as the challenge of fi nding and retaining such talent in a competitive market. The role of the Chief Data Offi cer is becoming ever more essential in today’s fast-paced business environment, where every decision matters. To address this, companies need to invest in workforce development and training programmes. This includes upskilling existing employees, recruiting new talent, and fostering a culture of continuous learning. Additionally, organisations may consider partnering with academic institutions and industry experts to build the necessary capabilities internally. Several practical barriers can impede the successful implementation of AI and ML in supply chain forecasting. These include integration challenges with existing systems, resistance to change within the organisation, and the complexity of managing AI-driven projects. Many supply chain leaders are overwhelmed by the variety of available solutions and struggle to prioritise their digital transformation initiatives. To overcome these barriers, companies should adopt a phased approach to implementation, starting with pilot projects that demonstrate quick wins and build confi dence in the technology. By gradually scaling up their AI and ML initiatives, organisations can manage risks more eff ectively and ensure smoother integration with their existing processes. While integrating AI and ML into supply chain forecasting presents several challenges, these can be mitigated through strategic investments, robust data management, workforce development, and a phased approach to implementation. By addressing these challenges head-on, companies can harness the full potential of AI and ML to transform their supply chains, enhance effi ciency, and achieve greater resilience. IoT technology plays a crucial role in facilitating the use of AI across the supply chain LOG_Nov2024_18-21_Feature-Supply Chain_13415393.indd 21LOG_Nov2024_18-21_Feature-Supply Chain_13415393.indd 2124/10/2024 09:3124/10/2024 09:31INTERVIEW | DHL ECOMMERCE 22www.logis tic smiddleeas t .comNOVEMBER 2024 | LOGISTICS MIDDLE EAST MIDDLE EAST E-COMMERCE: WHAT SHOPPERS WANT NOW DHL’s Ryan Hunter discusses how evolving delivery preferences and sustainability demands are reshaping e-commerce in the Middle East The Middle East has emerged as a central hub for e-commerce, driven by a tech-savvy population and robust infrastructural capabilities, particularly in the UAE. Understanding the nuances of consumer preferences in the market is crucial for logistics companies aiming to excel in customer satisfaction and operational effi ciency. Ryan Hunter, Chief Sales Offi cer at DHL eCommerce, speaks to us about the DHL eCommerce Online Shopper Trends Report 2024, highlighting the evolving demands and expectations of online shoppers in the region. Hunter’s expertise, backed by the comprehensive data in the report, off ers LOG_Nov2024_22-25_Middle East ecommerce_13415276.indd 22LOG_Nov2024_22-25_Middle East ecommerce_13415276.indd 2224/10/2024 12:0324/10/2024 12:03DHL ECOMMERCE | INTERVIEW 23www.logis tic smiddleeas t .comLOGISTICS MIDDLE EAST | NOVEMBER 2024 77% of UAE shoppers considering next-day delivery essential. Furthermore, over 70% of shoppers prefer home delivery, underlining the importance of convenience. Another signifi cant factor for the region’s online shoppers is real-time parcel tracking, with 45% of respondents stating that this feature greatly enhances their delivery experience. In addressing these evolving preferences, Hunter describes DHL’s proactive strategies to adapt to the rapidly changing landscape. He notes, “To cater to these preferences, DHL is implementing several key strategies. For example, we are establishing micro-fulfi lment centres to enhance delivery effi ciency and expand our real-time tracking technology.” This approach is aimed at reducing delivery times and improving the precision of package tracking, directly responding to consumer expectations. Moreover, recognising the growing demand for fl exible delivery options, DHL is innovating beyond traditional models. “Additionally, we are introducing fl exible delivery options and adopting more sustainable transport solutions, including a unique perspective on how delivery preferences are shaping the future of e-commerce logistics. As e-commerce businesses strive to turn one-time buyers into loyal customers, the after-purchase experience—particularly the effi ciency and sustainability of delivery practices—becomes increasingly signifi cant. EVOLVING DELIVERY PREFERENCES AND DHL’S STRATEGIC ADAPTATIONS The report highlighted some critical insights into the delivery preferences that are shaping consumer behaviour in the Middle East. A standout trend is the emphasis on speed, with According to the report, a significant percentage of consumers in the region are not only aware of eco-friendly practices but are willing to invest in them Source: DHL eCommerce Online Shopper Trends Report 2024 - What shoppers want now the use of biofuels or electric vehicles,” Hunter explains. These initiatives cater to the demands for speed and fl exibility and align with the increasing consumer preference for sustainability. THE RISING DEMAND FOR SUSTAINABILITY Sustainability is a growing priority among global online shoppers, and the Middle East is no exception. According to the report, a signifi cant percentage of consumers in the region are not only aware of eco-friendly practices but are willing to invest in them. For instance, 31% of Middle Eastern shoppers express willingness to pay extra for an eco- friendly delivery, notably surpassing global averages. Hunter speaks to how the company is addressing this critical shift in consumer behaviour. “The most stable outcomes of our Online Shopper Trends Report are the ones about sustainability. 59% of online shoppers worldwide say that buying from sustainable companies is quite important to them, and in the Middle East, these fi gures are even higher,” he states. This sentiment underpins LOG_Nov2024_22-25_Middle East ecommerce_13415276.indd 23LOG_Nov2024_22-25_Middle East ecommerce_13415276.indd 2324/10/2024 12:0324/10/2024 12:03INTERVIEW | DHL ECOMMERCE 24www.logis tic smiddleeas t .comNOVEMBER 2024 | LOGISTICS MIDDLE EAST DHL’s strategic push towards sustainability, which is both a corporate responsibility and a competitive advantage. Hunter outlines several of DHL eCommerce’s initiatives to meet and exceed these expectations. “As the world’s leading logistics company, we have introduced innovative green logistics solutions to make supply chains more sustainable and help our customers achieve their environmental goals,” he explains. The company’s GoGreen programme and the broader Mission 2050 aim to reduce all logistics-related emissions to net-zero by 2050, with a midterm target of electrifying 60% of their last-mile delivery by 2030. DHL has made substantial progress towards these goals. As Hunter notes, “We already have over 32,500 e-vehicles for pickup and delivery in operation worldwide.” This signifi cant investment in electric vehicles is part of a comprehensive strategy to integrate sustainability into every facet of the logistics process, from warehousing to last-mile delivery. TECHNOLOGICAL ENHANCEMENTS IN DELIVERY The integration of technology into delivery services is a critical factor that enhances customer satisfaction and operational effi ciency. According to the report, 85% of online shoppers in the Middle East assert the necessity of end-to-end tracking for their purchases. This overwhelming demand underscores the importance of transparent and reliable delivery processes. Hunter addresses the pivotal role of technology in optimising the delivery experience. “When it comes to improving the delivery experience for customers, digital tools and technology are total game-changers, especially in the Middle East,” he explains. DHL eCommerce has taken proactive steps to meet these high expectations by streamlining advanced track-and-trace technologies, which enable seamless parcel tracking from dispatch to delivery. Hunter further highlights the signifi cance of these technological advancements by mentioning DHL’s mobile app enhancements. “Our mobile apps have been enhanced to provide real-time updates, allowing customers to stay informed about their shipments. Additionally, our apps now off er the fl exibility for customers to reroute their parcels if their plans change,” says Hunter. This level of adaptability and transparency satisfi es the current demands and builds trust and loyalty among consumers. Moreover, DHL is exploring cutting-edge technologies such as artifi cial intelligence (AI) and blockchain to enhance its delivery services further. “DHL is investing in AI to optimise supply chains and meet the high demand for next-day delivery,” Hunter notes. Furthermore, the potential use of blockchain technology is being explored to ensure transparency and security throughout the supply chain, adding another layer of trust and effi ciency to their operations. OUT-OF-HOME DELIVERY: A GROWING TREND The report reveals a notable shift towards out-of-home delivery options, such as parcel lockers and in-store pickup points. While home delivery remains predominant, a growing segment of consumers—10% in the Middle East, according to the report—are choosing these alternative delivery methods. This shift is driven by the convenience and Source: DHL eCommerce Online Shopper Trends Report 2024 The sustainability question has become central when it comes to delivery Ryan Hunter, Chief Sales Offi cer, DHL eCommerce LOG_Nov2024_22-25_Middle East ecommerce_13415276.indd 24LOG_Nov2024_22-25_Middle East ecommerce_13415276.indd 2424/10/2024 12:0324/10/2024 12:03DHL ECOMMERCE | INTERVIEW 25www.logis tic smiddleeas t .comLOGISTICS MIDDLE EAST | NOVEMBER 2024 assurance these options provide, allowing customers to collect their packages at their convenience without worrying about being home for a delivery. However, Hunter acknowledges the challenges associated with this trend, “The presence of adequate infrastructure and consumer acceptance of these new delivery methods are crucial for success.” Despite these challenges, DHL eCommerce is proactively addressing them by developing a robust network of parcel lockers and pickup points in collaboration with local retailers. This network is strategically located in high- traffi c areas such as grocery stores, shopping malls, and public transport stations. Hunter highlights the dual benefi ts of these out-of-home options, “Out-of-home delivery can contribute to more sustainable logistics practices by optimising delivery routes and reducing the number of individual home deliveries.” This not only improves operational effi ciency, but also minimises carbon emissions, aligning with the sustainability goals that many consumers and companies alike are increasingly prioritising. Furthermore, the introduction of these options is a response to the growing consumer demand for greater control over the delivery process. As noted in the report, “57% of shoppers in the UAE stated that delivery options greatly infl uence their choice of where to shop online.” By embracing out-of-home delivery options, DHL eCommerce is not just reacting to current trends, but is also enhancing the overall customer experience, leading to higher satisfaction and loyalty. WHAT SHOPPERS WANT NOW As e-commerce in the Middle East continues its rapid growth, the evolving demands of consumers are reshaping the logistics landscape. From faster delivery options to fl exible and sustainable practices, the insights from DHL’s Online Shopper Trends Report 2024 refl ect a shift in shopper expectations that companies must address to stay competitive. Hunter’s discussion highlights how DHL eCommerce is adapting to these changes by investing in advanced technologies, expanding out-of-home delivery networks, and pushing towards greener logistics. As consumer preferences in the region evolve, companies that can off er speed, convenience, and sustainability will be poised to lead in this dynamic market. Ultimately, the future of e-commerce in the Middle East will be defi ned by the ability to meet these expectations while building trust and delivering exceptional customer experiences. Technology can be a facilitator to increase delivery speed When it comes to improving the delivery experience for customers, digital tools and technology are total game-changers, especially in the Middle East LOG_Nov2024_22-25_Middle East ecommerce_13415276.indd 25LOG_Nov2024_22-25_Middle East ecommerce_13415276.indd 2524/10/2024 12:0324/10/2024 12:03ONES TO WATCH | LOGISTICS TECHNOLOGIES 26www.logis tic smiddleeas t .comNOVEMBER 2024 | LOGISTICS MIDDLE EAST Robotics and automated systems are playing a key role in transforming warehouse management. Automated guided vehicles and robotic arms are being deployed to move products within warehouses. These technologies signifi cantly reduce the time it takes to process orders and minimise human error. For example, automated storage and retrieval systems can locate, pick, and deliver products within seconds, drastically speeding up order fulfi lment. Moreover, machine learning algorithms integrated into warehouse management systems can optimise storage layouts by analysing product demand patterns. Frequently ordered items can be stored in easily accessible locations, while less popular items are placed in more remote areas of the warehouse, further improving operational effi ciency. This level of automation is especially crucial for companies managing large-scale ONES TO WATCH 4 key logistics technologies transforming supply chains in the Middle East The logistics technology sector in the Middle East is rapidly evolving, introducing cutting-edge solutions transforming how goods are transported, stored, and delivered. These innovations are not only enhancing operational effi ciency, but also building more resilient and adaptable supply chains. Here are the key innovations driving this transformation. 1. AI-DRIVEN OPTIMISATION Artifi cial intelligence (AI) is one of the most transformative forces in the logistics technology sector. In the Middle East, where supply chains are often complex and stretch across multiple borders, AI is revolutionising how logistics companies optimise their operations. AI-powered tools can analyse massive datasets in real-time, providing actionable insights that help logistics providers predict demand patterns, identify potential bottlenecks, and optimise delivery routes. For example, route optimisation software driven by AI allows logistics fi rms to plan the most effi cient delivery routes, considering factors such as traffi c conditions, weather, and fuel costs. This leads to faster deliveries, reduced fuel consumption, and lower operational costs. Predictive analytics, another AI-driven tool, enables companies to anticipate supply chain disruptions, such as port delays or raw material shortages, and take preemptive action to minimise impact. In addition to route planning, AI is also used for demand forecasting, which helps companies manage inventory more eff ectively. By analysing historical sales data and current market trends, AI systems can predict when demand for certain products will increase or decrease. This enables companies to optimise stock levels, reducing the risk of overstocking or stockouts and improving overall supply chain effi ciency. 2. AUTOMATION IN WAREHOUSING As e-commerce continues to grow in the Middle East, the need for faster and more effi cient warehousing solutions has never been greater. Logistics technology startups are addressing this challenge by implementing automation technologies that streamline warehouse operations and reduce the need for manual labour, which are key growth factors for the sector. LOG_Nov2024_26-27_Ones to Watch_13412835.indd 26LOG_Nov2024_26-27_Ones to Watch_13412835.indd 2624/10/2024 09:3224/10/2024 09:32LOGISTICS TECHNOLOGIES | ONES TO WATCH 27www.logis tic smiddleeas t .comLOGISTICS MIDDLE EAST | NOVEMBER 2024 e-commerce operations, where the speed and accuracy of order fulfi lment can be a crucial diff erentiator in a competitive market. With the integration of automation technologies, warehouses in the Middle East are becoming more agile, scalable, and capable of handling the demands of a rapidly expanding digital economy. 3. IOT AND REAL-TIME TRACKING The Internet of Things (IoT) is transforming supply chain visibility in the Middle East by enabling real-time tracking of goods throughout the entire logistics process. IoT devices, such as GPS trackers and smart sensors, can be attached to shipments, allowing companies to monitor their location, condition, and status in real-time. This level of transparency is crucial in managing cross-border trade, where shipments often pass through multiple checkpoints and experience delays. With IoT- enabled tracking, logistics providers can get instant updates on the whereabouts of their goods and proactively manage any potential disruptions. For example, suppose a shipment is delayed at a customs checkpoint. In that case, the logistics team can reroute other shipments or inform customers of the delay, reducing uncertainty and improving overall customer satisfaction. In addition to location tracking, IoT devices are also being used to monitor the condition of goods in transit, particularly for temperature-sensitive shipments such as pharmaceuticals or perishable food products. Sensors can track environmental conditions like temperature and humidity, alerting logistics teams if there is a deviation from the required standards. This not only helps prevent spoilage, but also ensures that goods arrive at their destination in optimal condition. Real-time tracking is becoming increasingly important as e-commerce companies in the Middle East expand their reach to customers across the region. By providing greater visibility into the movement of goods, IoT technology helps logistics providers reduce delays, optimise delivery schedules, and enhance the overall reliability of their supply chains. 4. AUTONOMOUS VEHICLES AND DRONES Although still in the early stages of implementation, autonomous vehicles and drones hold immense potential for transforming logistics in the Middle East, particularly in last-mile delivery. The last mile is often the most expensive and time- consuming part of the logistics process, and autonomous solutions off er a way to signifi cantly reduce costs and improve effi ciency. Autonomous delivery vehicles, such as self-driving trucks and vans, are being tested in urban environments across the Middle East to deliver goods without the need for human drivers. These vehicles are equipped with advanced sensors and AI algorithms that allow them to navigate roads, avoid obstacles, and deliver packages with precision. In countries like the UAE, which have embraced smart city initiatives, the infrastructure for autonomous vehicles is gradually being developed, making these technologies a viable solution for last-mile delivery in the near future. Drones are also being explored as a solution for delivering small packages to hard-to-reach areas or in congested urban centres where traditional vehicles may struggle. In remote areas of the Middle East, where transportation infrastructure may be limited, drones off er a way to quickly and effi ciently deliver essential goods like medical supplies or food. While there are still regulatory hurdles to overcome, particularly around airspace management and safety, the potential for drone deliveries is promising. The integration of autonomous vehicles and drones into the Middle East’s logistics landscape could dramatically reduce delivery times, lower costs, and provide a more sustainable solution to last-mile logistics challenges. As these technologies continue to advance, they are expected to play a key role in reshaping the region’s future of supply chain management. LOG_Nov2024_26-27_Ones to Watch_13412835.indd 27LOG_Nov2024_26-27_Ones to Watch_13412835.indd 2724/10/2024 09:3224/10/2024 09:32REPORT | QATAR LOGISTICS 28www.logis tic smiddleeas t .comNOVEMBER 2024 | LOGISTICS MIDDLE EAST In an increasingly interconnected global economy, the role of strategic logistics hubs has become more vital than ever. Countries with advanced logistics networks and prime geographic locations have emerged as essential links in the global supply chain, facilitating the smooth fl ow of goods and services across continents. Qatar, situated at the intersection of Asia, Europe, and Africa, is leveraging its unique position to become a leading logistics hub in the Middle East. HOW QATAR’S STRATEGIC LOCATION FUELS TRADE GROWTH Leveraging its strategic location, Qatar is enhancing its logistics sector to boost regional and global trade connectivity Over the past decade, Qatar has invested heavily in infrastructure, transforming its logistics sector into one of the region’s most effi cient and modern systems. Its seamless integration of world-class ports, airports, and free zones has propelled it to the forefront of global trade connectivity. With these initiatives, Qatar is not only solidifying its role in regional commerce, but also creating a blueprint for supply chain resilience amid increasing global uncertainties. QATAR’S STRATEGIC GEOGRAPHIC ADVANTAGE Qatar’s geographic position off ers unparalleled access to key global markets, making it a natural hub for international trade that connects major global economies with strategic effi ciency. Within a 3,000 kilometre radius of Qatar lies a market of approximately 2.5 billion people, representing $8.5 trillion in combined GDP. This proximity provides Qatar with a signifi cant edge in facilitating regional commerce. LOG_Nov2024_28-33_Qatar Logistics_13427469.indd 28LOG_Nov2024_28-33_Qatar Logistics_13427469.indd 2824/10/2024 09:4024/10/2024 09:40QATAR LOGISTICS | REPORT 29www.logis tic smiddleeas t .comLOGISTICS MIDDLE EAST | NOVEMBER 2024 The nation’s strategic location also plays a pivotal role in regional logistics and trade dynamics. Positioned along vital maritime routes, including the Red Sea and the Gulf of Aden, Qatar supports around 30% of global trade that passes through these waters. This connectivity has made Qatar an attractive partner for international shipping lines and logistics providers that are seeking reliable gateways between Europe, Asia, and the Middle East. Hamad International Airport off ers connections to over 180 destinations worldwide, while Hamad Port, linked to 60 international ports, ensures smooth cargo fl ow across continents Qatar’s extensive air and sea networks further enhance its logistical advantage. Hamad International Airport off ers connections to over 180 destinations worldwide, while Hamad Port, linked to 60 international ports, ensures smooth cargo fl ow across continents. This dual infrastructure of air and sea connectivity is a key enabler of Qatar’s ambitions to become a major global logistics hub. WORLD-CLASS INFRASTRUCTURE AND FACILITIES Qatar has invested signifi cantly in developing world-class infrastructure that underpins its role as a leading logistics hub. Hamad International Airport and Hamad Port serve as the cornerstones of the country’s logistics landscape, off ering unmatched cargo capacity, seamless connectivity, and state-of-the-art facilities. These assets ensure that Qatar is well-positioned to manage the increasing demand for effi cient logistics and trade services, both regionally and globally. Recognised as one of the best airports globally, Hamad International Airport plays a pivotal role in Qatar’s logistics ecosystem. It boasts 190 commercial aircraft stands, two parallel A380-capable runways, and a vast cargo terminal facility covering 292,000 square metres. This setup supports around- the-clock operations and allows the airport to handle 3 million tonnes of cargo annually. The airport’s strategic focus on both passenger and cargo operations ensures seamless trade fl ows, further cementing Qatar’s position as a leading logistics hub. On the maritime front, Hamad Port stands as one of the most advanced ports in the region. With a total capacity of 3.6 million TEUs (Twenty-foot Equivalent Units), it plays a critical role in facilitating regional and global trade. The port is equipped with cutting-edge technology, including being the fi rst 5G-enabled seaport in the Middle East, which enhances operational effi ciency and connectivity. Hamad Port connects with 60 international ports and hosts 319 shipping operators, ensuring the smooth fl ow of goods across global markets. Qatar’s investment in railways, road networks, and digital infrastructure ensures seamless integration across transport modes, enabling effi cient domestic and regional connectivity. This integration provides companies operating in Qatar with a competitive advantage by minimising transportation costs and delivery times. As a result, both air and maritime operations are well-supported by ground infrastructure, facilitating rapid cargo movement from ports and airports to markets across the GCC and beyond. LOG_Nov2024_28-33_Qatar Logistics_13427469.indd 29LOG_Nov2024_28-33_Qatar Logistics_13427469.indd 2924/10/2024 09:4024/10/2024 09:40Next >