ITP MEDIA GROUP / BUSINESS DECEMBER 2021 • VOL. 16, ISSUE 12www.fm-middleeast.com CONTENTS December 2021 3 UPDATE 6ENGIE Solutions achieves 20 million person-hours without a lost time incident 8Imdaad wins contract to provide comprehen- sive FM services at Abu Dhabi Business Hub 10 Oriental Press signs December 2021 VOLUME 16 / ISSUE 12 agreement with Farnek to manage its carbon emissions EDITOR’S LETTER 12 How does the FM indus- try look going forward? Most experts reveal a sense of cautious opti- mism POWER 50 14 This year’s annual list fi nds out who made it to the region’s top FM entities of 2021 ROUNDTABLE ON IFM 48 Facilities Management Middle East organised a roundtable, sponsored by Imdaad, at ITP Media Group, where experts debated on the gaps and solutions in Integrated Facilities Management FIVE MINUTES WITH... 42 James Smith, general manager at Emrill 66 Regulars 12 DOWNLOAD NOW FOR iOS, ANDROID, AND KINDLE 48 @fmMidEast@fmMidEast 06 @fmMidEastwww.fm-middleeast.com CONTENTS 4 December 2021 48 ROUNDTABLE Facilities Management Middle East organised a roundtable, sponsored by Imdaad, at ITP Media Group, where experts debated on the gaps and solutions in IFM In-depth December 2021 DOWNLOAD NOW FOR iOS, ANDROID, AND KINDLE 5914 VOLUME 16 / ISSUE 12 @fmMidEast@fmMidEast 14 POWER 50 This year’s list saw FM companies hold their positions well and come up with resilient and innovative solutions against the backdrop of a pandemic 54 COMPANY UPDATE A subsidiary of Dubai Islamic Bank, FM fi rm Tanmyah, has its share of ups and downs during the pandemic. Facilities Management Middle East fi nds out… 59 TOP FM SUPPLIERS Find out the top facilities management suppliers that are currently in the market, including some of the biggest digital trends set to shape the FM industry COMING UP IN FMME SEPTEMBER 2021 FMME’s upcoming Special Report on Cleaning Solutions will explore the market trends and the new ongoing innovations in the cleaning industry in the Middle East region. To learn more about upcoming stories and advertising opportunities in future issues of FMME, please contact Vinay Ravindran through vinay.ravindran@itp. com, or +971-55-8101197. FMME ON LINKEDIN With more than 1,000 members from all over the Middle East, the FMME LinkedIn Group is the place to be to find out news, discussions and opportunities in the region’s FM industry. Email the editor at rajiv.pillai@itp.com to join the FMME LinkedIn Group and get in on the industry conversation. @fmMidEastUPDATE www.fm-middleeast.com6 December 2021 fmupdate HSE ENGIE Solutions, an international leader in sustainable energy solutions, has achieved an outstanding 20 million person-hours without a lost time incident over a period of 900 days across its GCC operations. This accomplishment is a valuable testament to the company’s values and positions ENGIE Solutions as an industry trailblazer in employee health, safety and wellbeing. The 20 million person-hours without a lost time incident marks a new milestone by ENGIE Solutions, surpassing the previous mark of 10 million lost time incident-free work hours achieved in 2020. A lost time incident refers to an incident that results in an injury that causes an employee to miss work. “Safety of our employees is always a top priority for ENGIE Solutions,” said Miles Webb, chief operations officer at ENGIE Solutions. “Achieving 20 million person-hours without a lost time incident is an important milestone for us underpinned by various factors such as organizational culture, having effective and efficient processes in place, leadership commitment, employee engagement, not to mention a predisposition towards risk anticipation and mitigation.” KEEP UP-TO-DATE For all the latest FM news check out www.fm- middleeast.comast.cccom “We have strict policies, rigorous health and safety procedures, regular drills and training in place to ensure the wellbeing of our colleagues at all times,” added Webb. ENGIE embraces the highest standards of health, safety and security for all employees, with the protection of individuals deeply embedded within the company’s DNA. Through its ‘No Life at Risk’ framework, the company seeks to reduce the frequency and severity of accidents for its own employees and any subcontractor partners, with a target of zero fatal accidents. Through its ‘No Life at Risk’ framework, ENGIE Solutions seeks to reduce the frequency and severity of accidents. A lost time incident refers to an incident that results in an injury that causes an employee to miss work ENGIE Solutions achieves 20 million person-hours without a lost time incidentUPDATE www.fm-middleeast.comDecember 2021 7 WASTE Averda, the international waste and recycling company, announced that it has been awarded a contract to work on the next phase of the Red Sea Development in Saudi Arabia. Averda has spent the past two years providing end-to-end, sustainable waste management services to The Red Sea Development Company (TRSDC) for the initial construction phase of the project and, following successful delivery, has been awarded a further contract for the next phase. Under the terms of the contract, which is signed with SEPCOIII, Averda will provide an Integrated Waste Management Facility (IWMF) for the Red Sea site, which will have the capacity to sustainably treat waste from residents, employees and visitors to this exclusive tourism destination. Averda will also be responsible for providing equipment and waste collection vehicles to operate on land and sea across the whole site. Sustainability and regeneration are the key principles underpinning this development, with every care taken to ensure all forms of waste are reduced, recycled and recovered. During the initial construction phase, Averda’s waste management services also included the large-scale recycling of all building, construction and demolition waste, as well as municipal waste. In the next phase, during which guests will start to enjoy the facilities, the focus will shift to reducing and recovering household and general waste whilst maintaining the policy of ‘zero waste to landfill’. Facilities provided by Averda will include a new automated Materials Recovery Facility (MRF), an incinerator and an innovative composting system. In addition to recovering compost and recyclable materials, Averda will enable residual ash from the incineration process to be used in the manufacture of bricks by a third party. The commitment to sustainability is reflected in the choice of electric vehicles to be used for waste collection and transportation at the Red Sea. These include an electric refuse collection truck (in place of traditional diesel-fuelled vehicle), electric tippers and even an electric boat to service the islands which form part of this coastal development. The electricity used to power this electric fleet will be generated by solar panels. “We are delighted to be continuing work on this state-of-the-art development,” stated Averda’s chief growth officer, Mazen Chebaklo. “The Red Sea’s commitment to sustainability matches our own, and gives Averda the opportunity to push the boundaries and deliver excellent results for both our clients and the environment.” Under the terms of the contract, Averda will provide an Integrated Waste Management Facility (IWMF) for the Red Sea site Averda secures new contract for The Red Sea Development Averda has spent the past two years providing end-to-end, sustainable waste management services to The Red Sea Development Company (TRSDC).www.fm-middleeast.com UPDATE 8 December 2021 CONTRACT Imdaad, a Dubai-based group of companies that provides integrated, sustainable FM services that enhance operational efficiencies of physical assets, has signed a new contract with Abu Dhabi Business Hub, a premium business park located in the Industrial city of Abu Dhabi (ICAD 1). The three-year agreement will see the firm deliver a full spectrum of hard and soft FM solutions, together with a comprehensive collection of specialised services. Imdaad’s highly experienced technicians will provide a technology-driven suite of Hard FM solutions including HVAC, electrical, and plumbing services, as well as minor Civil Works. The contract also encompasses Soft Services including the cleaning and disinfection of office buildings and warehouses, Façade Cleaning Services, Security Services, Landscaping, Pest Control, and Waste Management, in addition to specialized services such as Fire Safety systems, Elevators, CCTV systems, Automatic Doors and Barriers, and Water Tank Cleaning. The company will deploy a total of 44 personnel including 11 Mechanical, Electrical, and Plumbing (MEP) engineers and 33 Soft Service specialists. The contract scope encompasses three office buildings and more than 20 warehouse facilities within the Industrial City of Abu Dhabi (ICAD-1), which span a combined built-up area of 3,210,472 square feet. Commenting on the agreement, Jamal Abdulla Lootah, group CEO of Imdaad, said: “We are pleased to enter into this new agreement with Abu Dhabi Business Hub, one of the key business parks in the emirate. Our innovative FM solutions will help further enhance the facilities at this world-class location and create a more attractive environment for companies and investors. We are proud to be associated with this exceptional destination for entrepreneurs and businesses, and look forward to further consolidating our plans for expansion in the UAE capital.” Abu Dhabi Business Hub was established in August 2006 for the development, investment, and management of premier real estate properties in the industrial field. The business park seeks to encourage and strengthen economic growth in the emirate by providing companies looking to start up or expand their operations in Abu Dhabi with world-class office and industrial warehouse space. NEWS IN BRIEF Transguard Group wins at the RTA Vendor Awards Transguard Group announced that it has been awarded fi rst place in the Roads and Transport Authority (RTA) Vendor Awards; the award recognises the business solutions provider for the steady growth of its partnership with the government entity. Dr. Greg Ward, managing director, Transguard Group, says: “It is with great pride that our hard-working team accepts this award. We thank the RTA for their recognition and their continuous support of this partnership.” Thr fi rm comprised of an elite, highly trained cohort of professional chauff eurs who drive a dedicated fl eet of nearly 170 luxury vehicles. Concordia launches new multi-device On-Demand portal Concordia is launching their new multi-device On-Demand portal. The digital platform is built to cater to Concordia’s B2C clients enabling households and businesses to book any of Concordia’s services in few clicks. www.ondemand. concordiadubai.com - the Concordia On-Demand Self Service Portal can be accessed via variety of devices, while making it an easy solution for customers to book all of their maintenance requests from a single platform. Concordia’s smart technology empowered portal provides occupiers of residential, commercial or retail units the ability to easily request a wide range of one-off services and maintenance packages. The portal, using leading technologies, additionally off ers a wide variety of one-off services that include AC maintenance & duct cleaning, plumbing, etc. Imdaad wins contract to provide comprehensive FM services at Abu Dhabi Business Hub UPDATE WHAT’S THE STORY Beeah introduces virtual games to transform environmental education in schools What’s the story? Bee’ah has introduced a series of interactive games to engage and inform school- going students about the importance of sustainability. The games are designed for students from Grades 1 to 12, covering fundamental sustainability concepts such as minimising waste and conserving energy. What are the details? The games will be unveiled at GESS Dubai, a conference and exhibition in the Middle East, organised in partnership with the UAE Ministry of Education. By participating in the event, Bee’ah is seeking to further engage schools in raising environmental awareness and shaping future sustainability ambassadors. What did the experts say? Hind Al Huwaidi, Director of Education at Bee’ah, said: “These interactive games are enabling Bee’ah to address the present and future needs of environmental education in the UAE. It also helps us realise the goals of the National Environmental Education and Awareness Strategy, which seeks to engage youth in securing a sustainable future in the UAE.”Next >