ITP MEDIA GROUP / BUSINESS JULY 2021 • VOL. 16, ISSUE 07 SEE WHOSE NAMES ARE ON THE TROPHIES FOR THIS YEAR’S FACILITIES MANAGEMENT MIDDLE EAST AWARDSGRAK ONET .COM PROUD WINNER OF HEALTH & SAFETY INITIATIVE OF THE YEAR 2021 G RAK ONET .COM P H O a pioneer in Rope Access services, we are constantlyAs iving to promote and adopt HSE best practices and str ding safe solutions for unique structures. find ako has been delivering world-class rope accessGra rvices for ser18 years with unmatched safety standards.www.fm-middleeast.com CONTENTS July 2021 3 UPDATE 6 El Seif Group wins FM contract for The Red Sea Project’s Coastal Village 8 Hitches & Glitches signs ‘smart’ agreement with Israeli home solutions company 10 Veolia Middle East hosts knowledge sessions on July 2021 VOLUME 16 / ISSUE 07 ecological transforma- tion VIEWPOINT 15 Why FM Middle East website is going behind a paywall? COVER STORY 16 See who won big at the Facilities Management Middle East awards 2021 SAUDI SURVEY 40 Honeywell survey shows healthier buildings remain a priority in Saudi Arabia BUILDING TRENDS 42 Building H3 in the West Gate Business District, achieves the highest cer- tifi cation level of the IM- MUNE Building Standard FIVE MINUTES WITH... 50 Erfan Ansari, Soft Services Manager, Enable Facilities Management 50 Regulars DOWNLOAD NOW FOR iOS, ANDROID, AND KINDLE 4240 @fmMidEast@fmMidEast @fmMidEast 06 15www.fm-middleeast.com CONTENTS 4 July 2021 42 BUILDING TRENDS Building H3 in the West Gate Business District, fully occupied by Ericsson, earned the IMMUNE - Resilient label, becoming the world’s fi rst building to achieve this In-depth July 2021 DOWNLOAD NOW FOR iOS, ANDROID, AND KINDLE 4416 VOLUME 16 / ISSUE 07 @fmMidEast@fmMidEast 16 COVER STORY Facilities Management Middle East Awards 2021 was celebrated on 16 June as a physical event once again, at the JW Marriott Marquis, Dubai @fmMidEast 44 BUILDING SECURITY One key area where IoT can be leveraged a lot more in the world of facilities management, is physical security, says Stephen Gill, Heriot-Watt University 48 SUPPLIER NEWS Find out the top facilities management supplier trends that are currently in the market, including some of the biggest digital trends set to shape the FM industryHorizons www.albonian.fm+971 4 223 4500contact@albonian.fm/albonianfm UPDATE www.fm-middleeast.com6 July 2021 El Seif Group wins FM contract for The Red Sea Project’s Coastal Village fmupdate KEEP UP-TO-DATE For all the latest FM news check out www.fm- middleeast.com Coastal Village under development at The Red Sea Project. ast.cccccom El Seif Group to manage civic and business facilities at the Coastal Village set to house 14,000 employeesUPDATE www.fm-middleeast.comJuly 2021 7 CONTRACT The Red Sea Development Company (TRSDC), the developer behind the world’s most ambitious regenerative tourism project, has awarded a contract to El Seif Group for facilities management services at The Red Sea Project’s Coastal Village. El Seif Group, based in the Middle East, will be responsible for delivering facilities management services to 18 residential buildings, 200 villas and townhouses, and the management office at the Coastal Village, where 14,000 employees who will eventually operate the destination will live and work. “Like our guests, our employees are at the heart of our destination which is why the Coastal Village has been designed to set new standards in employee accommodation and welfare practices. By working with leading service provider, El Seif Group, we are honoring our commitment to provide our employees with the highest quality of accommodation and facilities which are both comfortable and secure,” said John Pagano, CEO, TRSDC. El Seif Group was selected due to its alignment with TRSDC’s environmental and social principles and will provide sustainable living for all residents of the Coastal Village. Both companies will collaborate to develop, tailor and enhance the quality of living for all. Fahad El Seif, vice chairman, Integrated Facility Management, El Seif Group said: “The size and scale of TRSDC’s Coastal Village is incredibly ambitious and their commitment to go above and beyond existing employee welfare standards is impressive. Through our collaborative approach we intend to work closely with TRSDC to oversee the planning and implementation of services and protocols to ensure a high-quality service for every employee.” The 1.5 million m² Coastal Village area includes management offices, villas, townhouses and apartments, and a 144-room hotel. Envisaged as a vibrant community and set in a prime location on the waterfront, it will offer a range of amenities and leisure facilities including fitness centers, beach clubs and dining outlets, plus a hospital and school. To minimise TRSDC’s environmental impact, the Coastal Village uses the latest off-site manufacturing and prefabrication techniques to develop buildings, reducing the carbon footprint. TRSDC also uses eco-friendly, sustainable ‘green’ concrete on-site to minimise emissions throughout the construction process. The Red Sea Project has already passed major milestones and work is on track to welcome the first guests by the end of 2022, when the international airport and the first hotels will open. Phase one, which includes 16 hotels in total, will complete in 2023. Upon completion in 2030, The Red Sea Project will comprise 50 resorts, offering up to 8,000 hotel rooms and more than 1,000 residential properties across 22 islands and six inland sites. The destination will also include luxury marinas, golf courses, entertainment and leisure facilities. www.fm-middleeast.com UPDATE 8 July 2021 AGREEMENT Dubai-based Hitches & Glitches (H&G), part of the Farnek Group, has signed an exclusive agreement with Israeli smart home solutions company SwitchBee. Under the terms of the initial agreement, Hitches & Glitches will have the exclusive rights to sell, distribute and install SwitchBee products throughout the UAE. Furthermore, their products will be available for purchase on Hitches & Glitches’ online store. “SwitchBee has developed a comprehensive solution that provides freedom of choice and flexibility, to effectively manage smart home devices. They have a wide range of products that have been designed to connect wirelessly to a central unit, via a smartphone, tablet or voice control,” said Kelvin Vargheese senior director-TFM. Based in Netanya, 30kms north of Israel’s major economic and technological centre Tel Aviv, SwitchBee products instantly make any home into a smart home, by removing the need for batteries or any new wiring, resulting in a seamless fit with any type of light switch or electrical socket. “We decided to partner with Hitches & Glitches for two main reasons. Firstly, they are one of the leading home maintenance companies in the UAE and have extensive reach throughout the country. Secondly and more importantly, they are a tech- savvy organisation and they want to support innovation,” commented Ehud Illios, VP Global Sales, SwitchBee. “Our smart home products have a unique, high quality design, that ensures customers can not only upgrade their home efficiency but improve its design aesthetics as well.” Among the extensive product range are light switches, dimmer switches, change over switches, water heater switches, electric shutter switches, smart sockets and stick-on switches. “Our corporate philosophy is based on two pillars – sustainability and innovative technology; and the smart products that SwitchBee is developing, provide perfect synergy with our business strategy,” added Vargheese. This collaborative approach has already delivered results, their first customer was HE. Massimo Baggi, Ambassador of Switzerland to the United Arab Emirates and Bahrain. Hitches and Glitches were asked to upgrade and install smart devices in His Excellency’s Abu Dhabi residence. The results were impressive, with the installation team, and management of H&G, and HE. Being very pleased with the results. “We installed the SwitchBee central unit, paired the wall sockets, installed new smart wall switches, and found solutions to integrate the existing WiFi to other devices,” said Vargheese. NEWS IN BRIEF AG Power wins Dubai Quality Appreciation Award 2021 for demonstrating commitment to business excellence AG Power, part of the diversifi ed Al Ghurair Investment group, has been the winner of the Dubai Quality Appreciation Award (DQAA) in the Construction category at the 27th Business Excellence Awards ceremony. The awards honours the sustained high-quality performance, achievements and excellence of various businesses and entities. AG Power received the DQAA in recognition of its transformative approach to developing innovative power solutions. Enova’s marks 10- year milestone of its FM contract with Sharjah Airport Authority Enova, the energy and FM specialist in the Middle East, has marked its 10th- anniversary partnership with Sharjah Airport Authority. The airport has gained steady success in acquiring real-time insights on its operations, health and safety, facilities and energy management. Enova was awarded the contract to deliver operations and maintenance services for Sharjah Airport’s buildings and infrastructure in 2011. As one of the most progressive airports in the UAE, Sharjah Airport Authority inaugurated the East Expansion project extending over an area of 4,000 square metres, as part of the main expansion terminal, which aims to increase the airport’s capacity to 20 million passengers per year by 2025. Hitches & Glitches signs ‘smart’ agreement with Israeli home solutions company UPDATE WHAT’S THE STORY Averda secures ESG status upgrade from Sustainalytics What’s the story? Averda, the end-to-end waste management and recycling fi rm in emerging markets, announces that its ESG status has been upgraded by Sustainalytics, one of the global environmental, social and governance (ESG) ratings agencies. What are the details? In this year’s report, Averda secured the highest rating amongst its peers in the FM subindustry with an overall ESG risk rating of Low due to the improved management of its critical risk factors as identifi ed by the ratings agency. Averda recognises the role that waste management has to play in improving the environment and addressing climate change. What did the experts say? Malek Sukkar, CEO of Averda, said: “We take the issue of sustainability extremely seriously in the belief that ESG and circular economy-related initiatives are critical not only to the long-term success of our business but also to the natural world in which we live. The report validates our approach and proves that sustainable ways of working are being successfully incorporated throughout Averda.” Kelvin Vargheese.Next >