< Previouswww.fm-middleeast.com 20 July 2020 PLATINUMSILVER FACILITIES & CONTRACTING ENGIE COFELY WINS EDUCATION & DEVELOPMENT INITIATIVE 2020 The Education & Development Initiative 2020 award went to Engie Cofely. Engie Cofely launched U-Learn platform and U-Camp. U-Learn is its flexible online learning platform, encourag- ing employees to develop their skills by allowing them to train wherever and whenever in different languages. U-Camp is a week-long learning experi- ence that brings together its employees from different regional entities. Vincent Montanet, chief business de- velopment officer, Engie Solutions (En- gie Cofely), said: “Our industry is about long term client engagement delivered by people; our people are therefore core to our success and reciprocally, as a leading company, we allocate substan- tial investment in ensuring employee de- velopment to sustain long term careers. Our group education platform creates a unique learning experience, making a common commitment to strengthen- ing the sense of belonging, increasing performance, and accelerating transfor- mation for our employees. “At Engie Solutions, we firmly be- lieve in empowering our employees by giving them the tools needed to grow and develop their skills. Delivering services 24/7 to our clients across the most critical sectors requires skills and experience, added to our investment in technological and digital developments we provide unparalleled opportunities to develop our regional staff, encourag- ing knowledge sharing and professional development.” Emrill won the highly commended award. The firm launched Khibra -- a work placement programme for Emirati students. The learning experience trans- formed students into advocates of best practice in FM, enabling them to apply learning that is compliant with the law, health, safety and environmental regulations, promoting professional and ethical practice. Sam Emery, CFO, Emrill, said: “We’re proud to be recognised for Khibra, which seeks to transform Emirati students into facilities management ad- vocates, who will promote professional and ethical best practice. By immersing aspiring young Emirati engineers in Emrill’s culture, we seek to assist them in their transition into the workplace and increase their employment opportu- nities through work experience.” THE FIRM LAUNCHED U-CAMP, A WEEK-LONG LEARNING EXPERIENCE THAT BRINGS TOGETHER ITS EMPLOYEES FROM DIFFERENT REGIONAL ENTITIES Vincent Montanet, chief business development offi cer, Engie Solutions (Engie Cofely). Highly Commended: Emrill FM_1507_20_FM Awards_11310073.indd 2029/06/2020 11:55:16 AMwww.fm-middleeast.comwww.fm-middleeast.com July 2020 21 IMDAAD’S FARZ WINS SUSTAINABILITY PRIZE Imdaad’s subsidiary Farz won the Sustainability Initiative of the Year award at the FMME Awards 2020. Imdaad launched a materials recov- ery facility (MRF), Farz, which will help recycle a significant amount of refuse being generated daily, delivering economic, health, and environmental benefits to the country’s residents and visitors as well the governments. With a daily capacity of 1,200 tonnes and the most efficient recovery rate in the country at 25-30%, Farz is the most advanced MRF of its kind. In an earlier interview, Jamal Abdulla Lootah, group CEO, Imdaad, said: “This facility segregates and reclaims a variety of valuable materials, and the recovered materials are stored at the facility. We intend to close the recycling loop within Dubai, and are currently in dis- cussion with recycling companies that need a regular supply of raw materials. Similarly, we have plans to produce refuse-derived fuel (RDF) to maximise diversion and meet future demand as cement factories in the UAE have been urged by the Ministry of Climate Change and Environment to use alter- nate fuels such as RDF.” Engie Cofely won the highly com- mended in this category. The firm’s “Project Akhdar” launch has resulted in various green initiatives over the last 12 months in line with the firm’s ambition of leading the zero-carbon transition. Vincent Montanet, chief business development officer, Engie Solutions (Engie Cofely), said: “ENGIE Cofely is one of the major contributors in achiev- ing the region’s set target for reducing energy consumption by 30% by 2030. Using tailor-made, technology-enabled and data-driven solutions, we deliver sustainable energy solutions that yield real results and public value through reduced carbon emissions and energy consumption. In line with this ambi- tion, we have launched various green initiatives such setting up a fully equipped central recycling facility, hosting beach cleanups, employing a no single-use plastic philosophy, among others.” Highly Commended: Engie Cofely FARZ WILL HELP RECYCLE A SIGNIFICANT AMOUNT OF REFUSE BEING GENERATED DAILY CATEGORY Farz has a daily capacity of recycling 1,200 tonnes of waste. FM_1507_21_FM Awards_11311765.indd 2129/06/2020 11:55:59 AMwww.fm-middleeast.com 22 July 2020 PLATINUMSILVER FACILITIES & CONTRACTING EMRILL BAGS ENGINEERING SERVICE OF THE YEAR AWARD Emrill won the Engineering Ser- vice of the Year award at the FMME Awards 2020. As customer requirements evolve, competition and cost pres- sure increase, Emrill has innovated/ enhanced service delivery. While many FM providers react to market challenges by focusing on IT systems to deliver alternate solutions, Emrill has redefined its service delivery approach completely through Generation Z Engineering Ser- vice Delivery, harnessing the potential/ advantage of young, tech-savvy staff comfortable with technology and look- ing to be more productive rather than clock hours on a job. K Shyam Prasad, general manager, stated: “While others may identify one area to enhance, we have taken a more holistic approach, radically changing our service delivery. We’re harnessing the potential of our young, tech-savvy engineers, listening to them and driv- ing innovation from the bottom-up. This has created a culture where we are all accountable for driving im- provement – from the ground staff up to the top management.” Speaking on the importance of this particular category, Gopalakrishnan, operations director, Emrill, said: “Engi- neering services form the backbone of any Integrated Facilities Management (IFM) service provider, and, through our Continuous Improvement Work- shops, we’ve pushed the boundaries of innovation. We strive to provide ser- vices that adapt and evolve, just like the market, and this award recognises our success in meeting the challenges of a highly competitive sector and providing value-added services to our clients.” The highly commended went to Engie Cofely. Engie Cofely leads the zero- carbon transition by delivering bespoke engineering services to 100+ prestigious projects. Its Retrofit and Control Engi- neering service continues to generate massive energy savings for its clients. Vincent Montanet, chief business development officer, Engie Solutions (Engie Cofely), said: “We have deliv- ered bespoke engineering services to hundreds of prestigious projects. Our Retrofit and Control Engineering ser- vice has generated huge energy savings for our clients (+46%). We have further engineered a predictive artificial intel- ligence platform which provides better insights to help lead zero-carbon transi- tion to our clients.” EMRILL HAS REDEFINED ITS SERVICE DELIVERY APPROACH COMPLETELY THROUGH GENERATION Z ENGINEERING SERVICE DELIVERY Emrill’s Generation Z Engineering Service Delivery harnesses the potential of young, tech-savvy staff . Highly Commended: Engie Cofely FM_1507_22_FM Awards_11310321.indd 2229/06/2020 11:56:48 AMwww.fm-middleeast.comwww.fm-middleeast.com July 2020 23 CUSHMAN & WAKEFIELD BAGS PROPERTY MANAGEMENT COMPANY OF THE YEAR FMME Awards’ Property Management Company of the Year award was won by Cushman & Wakefield that witnessed exceptional successes this year across many region-wide commissions including the new Al Rajhi Bank Headquarters - Riyadh, World Trade Center – Bahrain and a number of high profile Giga projects across Saudi Arabia; along with many UAE-based multinational client wins. This firm demonstrated the ability to provide clients with PM services to international standards in residential, commercial and retail sectors. Commenting on the win, Mike Moore, CEO, said: “A couple of years ago we won the highly commended award in this category. Winning the major recognition this year shows that our hard work has really paid off. I believe that the judges have seen our significant contribution towards our client’s success by managing their properties. We are extremely proud and humbled for our efforts to improve in this area to have been recognized by the eminent judges. I’m sure that all shortlisted candidates were hoping to win and receive the award on the FMME stage as in previous years, but this innovative new format still gave us the same thrill and excitement in eager anticipation of the results. We salute our fellow FM companies who continue to provide excellent services in the midst of the pandemic.” The highly commended went to Provis Estate Management which has done a stellar job in working closely with its sister-company Khidmah in developing all sorts of synergies and optimisation. HP Aengaar, CEO at Provis, said: “Provis will continue moving its digital transformation strategy forward through the introduction of easy to use technology that meets client expecta- tions and ambitions. Provis is also look- ing at further expanding its offering to more clients in the UAE and the region by providing high-quality, competitive and comprehensive solutions.” Highly Commended: Provis Estate Management THE FIRM WITNESSED EXCEPTIONAL SUCCESSES THIS YEAR ACROSS MANY REGION- WIDE COMMISSIONS CATEGORY Mike Moore, CEO, Cushman & Wakefi eld. FM_1507_23_FM Awards_11308677.indd 2329/06/2020 11:57:35 AMwww.fm-middleeast.com 24 July 2020 PLATINUMSILVER FACILITIES & CONTRACTING EJADAH SWEEPS CLEANING COMPANY OF THE YEAR AWARD Ejadah took home the Cleaning Company of the Year award. One of the judges remarked that Ejadah made “Great use of technology to improve performance and deliver a quality service, while remaining considerate of the welfare of their own employees”. Tarek Nizameddin, senior executive director, Ejadah, said: “We are very pleased that the judges recognized the efforts that were done over the past two years to upgrade our soft service offering and bring to the region the latest technologies and best practices. Our focus on employee welfare, train- ing and development has contributed to this success and was recognized by our clients and facilities users. “Wining the cleaning award is a perfect chance to remind our team how talented, hard-working and deserving they are.” Ejadah had a 63.45% growth in the cleaning team within a year growing from 2,136 to 3,366 dedicated full time self-delivery staff. Ejadah operates in Dubai, Abu Dhabi, Al Ain, Al Dhafra and Ras Al Khaimah. The highly commended went to Farnek – a company with a cleaning division services of over 500 locations across the UAE, employs over 3,500 staff and has achieved revenue growth of 40% in the past 12 months by secur- ing contracts including Dubai Airports, The Dubai Mall and Mashreq HQ. The Dubai Mall recorded record footfall in 2019 and as the cleaning service provider, Farnek in conjunction with Emaar required strong teamwork, quick change management and a highly skilled and a quality focused workforce for the project’s success. In addition to maintaining the highest standards of cleanliness through continuous training and development on site, the teams had to review all operational processes and workflows in order to ensure that services responded within 3 minutes of a service request across the entire 645m2 of the mall, and cater- ing to footfall over 400k a day. Farnek’s self-developed smart washroom and smart watch became an integral part of the daily operations for both client and service provider. EJADAH HAD A 63.45% GROWTH IN THE CLEANING TEAM WITHIN A YEAR The soft services team atEjadah. Highly Commended: Farnek FM_1507_24_FM Awards_11311777.indd 2429/06/2020 11:58:17 AMwww.fm-middleeast.comwww.fm-middleeast.com July 2020 25 BEE’AH TAKES HOME THE SANITATION AWARD AT FM AWARDS 2020 Bee’ah won the Sanitation and Waste Management Company of the Year 2020. According to one of the judges, Bee’ah “brings innovation and digitalisation into city cleaning, waste collection, waste tracking, recycling and disposal, catering to millions of residents across the region. Renowned for its innovative approach to sanitation and waste management, the firm continues to be a market and global leader, and a well-deserved winner!”. Khaled Al Huraimel, group CEO at Bee’ah, said: “2019 was a milestone year for Bee’ah with many announcements. We introduced the ground-breaking WastePro+, an end-to-end digital waste management solution, launched the new Industrial Waste Water Treat- ment facility and introduced added new electric vehicles to our fleet. This year, we became the waste management and city cleaning partner for Egypt’s new Administrative Capital. “We feel that this award goes to our workforce, who are passionate about bringing sustainability to the region with the future in mind. We salute the cre- ativity and efforts of Facilities Manage- ment ME for creating a virtual awards ceremony to celebrate our industry. These are challenging times globally, but we are confident in the power of human ingenuity and resilience to overcome the obstacles that come our way.” The highly commended award was bagged by none other than Dubai Municipality. With the economic and practical limits of medical screening for COVID-19 coming sharply into focus worldwide, Dubai Municipality adopted wastewater-based epidemiology (WBE) as a potential and innovative tool for assessing and managing the pandemic. Eng Abdul Salam Khalifa al Mehairi, Manager – technical support and admin- istrative section, department of sewage treatment plants and networks, Dubai municipality, said: “The WBE approach provides an effective and rapid way to predict the potential spread of novel COVID-19 by picking up on biomarkers in faeces and urine from disease car- riers that enter the sewer system. The amount of virus found in sewage can often reflect the timing and scale of an outbreak.” Highly Commended: Dubai Municipality THE FIRM WON THE AWARD LAST YEAR AS WELL CATEGORY Khaled Al Huraimel, group CEO, Bee’ah. FM_1507_25_FM Awards_11308683.indd 2529/06/2020 11:59:06 AMwww.fm-middleeast.com 26 July 2020 PLATINUMSILVER FACILITIES & CONTRACTING EJADAH’S ARKAN SECURES SECURITY COMPANY OF THE YEAR AWARD Arkan, the security arm of Ejadah, won Security Com- pany of the Year award at FMME Awards 2020. Talking about one of its projects, a judge remarked, “Through the provi- sion of security consultancy services on projects such as Dubai’s Museum of the Future, Arkan is blazing a trail that positions the organisation as an industry leader.” Tarek Nizameddin, senior execu- tive director, Ejadah, said: “In addi- tional to mastering the traditional man-guarding and security systems, Ejadah’s security arm Arkan adopted few technologies & innovations includ- ing smart guard application and a fully autonomous security robotic solution. This is an industry first and no other security service provider in the region has this capability “Arkan has championed the continu- ous training and development for all of our staff at all grades and designations which was reflected in the quality of ser- vices rendered to our clients. Moreover, Arkan Security Consultancy and Techni- cal Services team are established to meet the increasing demand for independent security consultancy services across the region. We are the leader in the field of security engineering and project deliv- ery and are proud of our ability to supply innovative and high quality technical solutions to our clients.” Talking more about the importance of security in facilities, Nizameddin said: “Security plays a big role in the management of facilities and communi- ties and the role became bigger since the COVID-19 pandemic started. Se- curity is part of the first line of defense and compliment the other sectors and contribute by ensuring the compliance with authorities’ requirements and instructions to fight the pandemic.” The highly commended in this category was Farnek. Farnek has a diversified security portfolio, offering services to all market sectors. The firm is the current service provider to the Landmark group, with over 72 individ- ual locations to be served and in excess of 300 guards deployed. ARKAN ADOPTED FEW TECHNOLOGIES & INNOVATIONS INCLUDING SMART GUARD APPLICATION The security division at Ejadah. Highly Commended: Farnek FM_1507_26_FM Awards_11311791.indd 2629/06/2020 11:59:47 AMwww.fm-middleeast.comwww.fm-middleeast.com July 2020 27 CUSHMAN & WAKEFIELD WINS FM CONSULTANCY AWARD The winner of FM Consultancy of the Year 2020 was Cush- man & Wakefield. One of the judges stated: “Armed with the right technology, skills set, and passion, Cushman & Wakefield consultancy continues to improve year on year, and is a key play- er in the region. Achieving an average year on year extraordinary growth of 691% in revenue, positions Cushman & Wakefield to exceed their clients expectations and confirming their po- sition as the leading FM consultancy in the Middle East.” Mike Moore, CEO, Cushman & Wakefield, said: “FM Consultancy is not just a service we provide, but something that we truly believe in and are passionate about. I believe we have been consistently recognised as the preferred FM consultant in the Middle East because we always seek to inno- vate and take our services to the next level. More importantly, we really value and cherish the relationships we build with our clients thus strive to provide services which exceed their expectations. Plans for the future? We will continue to grow, innovate and expand our consultancy services and as well as continue to show our com- mitment to the improvement of the FM industry in the region, I think our other award for ‘Property Manage- ment Company of the Year’, gives a big hint!” The highly commended in this cat- egory was Inspire Integrated Services. Stephen Thomas, managing director, Inspire Integrated, said on the win: “As a new brand, to have our consul- tancy capabilities pillar recognised in this way, it is testimony to the sig- nificant contribution we can make to improving FM operations and develop- ing the right strategies for our clients, and looking forward to extending and building upon this success over the coming year.” Highly Commended: Inspire Integrated “WE WILL CONTINUE TO GROW, INNOVATE AND EXPAND OUR CONSULTANCY SERVICES,” SAYS MIKE MOORE, CEO CATEGORY Mike Moore, CEO, Cushman & Wakefi eld. FM_1507_27_FM Awards_11308685.indd 2729/06/2020 12:00:27 PMwww.fm-middleeast.com 28 July 2020 PLATINUMSILVER FACILITIES & CONTRACTING EMRILL’S HARIHARAN ARUMUGAM WINS YOUNG FACILITIES MANAGER AWARD Emrill’s facilities manager Hari- haran Arumugam, won the Young Facilities Manager of the Year 2020 award. Arumugam has been entrusted to manage projects for Emrill’s most valued clients. One of the judges said that Arumugam was rec- ognised for his discipline, dedication and proactive approach towards improving conventional FM services. Arumugam said: “I’m so proud to receive this award. I feel more motivated than ever to continue my professional development and work towards my next challenge. I strongly believe that no in- dividual works alone though, so I would also like to dedicate this win to my team and my mentors, who have provided guidance and support. “Emrill has given me the opportunity to grow. As a company, we are always innovating, adapting and evolving, and I work within a culture that embraces change. This has helped me to achieve my goals and continuously challenge my- self to improve and find more efficient ways of delivering results to our clients.” This year there were two highly com- mended winners. The first highly commended went to Thomas Friswell from Khansaheb FM who implemented a process-driven environment encouraging consistency in operations and identified efficiencies to improve productivity and performance. Friswell said: “Khansaheb pro- motes an environment that encourages teamwork and personal development. I am very fortunate to have extremely supportive colleagues who will work with me to ensure as a team we achieve the high expectations we set ourselves as a business as well as exceeding the expectations of our clients.” The second highly commended went to Zohaib Azhar from Farnek who has successfully and consistently managed the daily FM operations of his clients and created an environment of con- tinuous improvement. Zohaib has been responsible for winning and adding a range of new clients to Farnek’s roster. ARUMUGAM HAS BEEN ENTRUSTED TO MANAGE PROJECTS FOR EMRILL’S MOST VALUED CLIENTS Hariharan Arumugam. Highly Commended: Thomas Friswell from Khansaheb FM Zohaib Azhar from Farnek FM_1507_28_FM Awards_11311889.indd 2829/06/2020 12:01:41 PMwww.fm-middleeast.comwww.fm-middleeast.com July 2020 29 SRIRAM ANANDA RAM FROM EMRILL THRONED FACILITIES MANAGER OF THE YEAR Sriram Ananda Ram from Emrill took home Facilities Manager of the Year award at the FMME Awards 2020. Ram has been recognised by one of the judges as “A dedicated FM manager who clearly understands the supplier customer relationship”. In the 2.5 years he has been with the firm, he has forged lasting relationships in the communi- ties he manages and has ensured service excellence at all times Ram said: “I’m thrilled to receive this award, which will no doubt boost my career and will help me progress further within the industry. Whilst handling a geographically widespread community, time and resource management is of ut- most importance to successfully manage the service. I’m proud to be recognised for the hard work and dedication put in to manage one of Dubai’s most presti- gious communities. “I would like to thank the leadership team and my mentors at Emrill for sup- porting me and encouraging me to face challenges with a can-do attitude. It is this culture that pushes every employee to reach their full potential.” The highly commended nominee in this category went to Kelvin Vargheese from Farnek who was responsible for the implementation of utility monitoring of all operational sites through CAFM systems, and this resulted in improved utility tracking, monitoring and bench- marking at all sites; focus on no-cost operational efficiency projects; and optimised HVAC and lighting schedules and set points. Vargheese also led the introduction of a Smart Plant Room at Dubai Airports, which collected statistical data digitally in real-time, analyse and reveal trends and patterns associated with energy consumption, leakages and temperature variation and ultimately making plant roomssmart through Farnek/Hitches & Glitches technology. Highly Commended: Kelvin Vargheese from Farnek ANANDA RAM HAS FORGED LASTING RELATIONSHIPS IN THE COMMUNITIES HE MANAGES CATEGORY Sriram Ananda Ram. FM_1507_29_FM Awards_11312304.indd 2929/06/2020 12:02:27 PMNext >