ITP MEDIA GROUP / BUSINESS JULY 2020 • VOL. 15, ISSUE 07 WHO ARE THE WINNERS AND HIGHLY COMMENDED AT FMME AWARDS’ FIRST VIRTUAL EVENT? AND THE WINNER IS… FM_1507_00_Cover_11308541.indd 128/06/2020 08:29:25 PMwww.fm-middleeast.com CONTENTS July 2020 3 UPDATE 6 Eltizam’s advances in technology strengthen eff orts to beat COVID-19 impact 8 Arcadia fi nalises major investment in AC ul- traviolet technology to protect its students 10 Transguard reveals 44k July 2020 VOLUME 15 / ISSUE 07 monthly deployments during COVID-19 NEWS 13 Imdaad subsidiary carries out disinfection services at Dubai Health Authority’s Seniors’ Happiness Center COVER STORY 16 Find out who the win- ners and highly com- mended are at this year’s FMME Awards 2020 SUPPLIER FOCUS 34 Why accreditation in the region’s power cable in- dustry is becoming more important? RECRUITMENT 36 What is “New Norm” in FM recruitment? FIVE MINUTES WITH... 42 Zohaib Azhar, operations manager, Farnek 42 Regulars 15 DOWNLOAD NOW FOR iOS, ANDROID, AND KINDLE 34 10 Disinfection Services Integrated Facilities Services Energy Management MEP Maintenance Waste Management Cleaning Pest Control Landscaping Specialist Maintenance Reception & Concierge www.khansahebfm.ae @fmMidEast@fmMidEast @fmMidEast FM_1507_3 and 4_Contents page_11307578.indd 328/06/2020 08:30:25 PMwww.fm-middleeast.com CONTENTS 4 July 2020 36 RECRUITMENT With less people able to fl y to international destinations for relocation, companies have also moved towards hiring locally. Gary Segesdy, director of Bigfi sh Recruitment, writes In-depth July 2020 DOWNLOAD NOW FOR iOS, ANDROID, AND KINDLE 3816 VOLUME 15 / ISSUE 07 @fmMidEast@fmMidEast 16 COVER STORY See who won big at the FM Middle East Awards 2020. This was the fi rst time the awards was done virtually. The event can be view online at www.fm-middleeast.com @fmMidEast 38 POWER SUPPLIERS Ahmed Fateen, Power Systems VP – Gulf, Schneider Electric, fi nds out how to improve power distribution, supply & management 40 SUPPLIER NEWS Find out the top facilities management supplier trends that are currently in the market, including some of the biggest digital trends set to shape the FM industry FM_1507_3 and 4_Contents page_11307578.indd 428/06/2020 08:30:46 PMFOR MORE INFORMATION PLEASE VISIT WWW.COMMERCIALINTERIORDESIGN.COM/cid-AWARDS OR CONTACT ONE OF OUR TEAM TODAy For sponsorship enquiries: Laura Collinder Sales Manager Tel: +971 4 444 3576 Mobile: 971 55 401 1628 Email: laura.collinder@itp.com For NOMINATION enquiries: JANE O'NEILL EDITOR Tel: +971 4 444 3626 Email: jane.oneill@itp.com For event enquiries: daniel Fewtrell Director of Awards & Marketing Tel: +971 4 444 3 684 Email: daniel.fewtrell@itp.com For Table sales enquiries: anthony chandran table sales executive Tel: +971 4 444 3685 Email: anthony.chandran@itp.com silver SPONSOR category SPONSORs Social media SPONSOR LAST CHANCE TO SUBMIT YOUR NOMINATIONS! #CIDAWARDS PRESENTED BY GOLD SPONSORS FIT-OUT PARTNER CID Awards'20_Ad.indd 123/06/2020 04:20:29 PM UPDATE www.fm-middleeast.com 6 July 2020 Eltizam’s advances in technology strengthen efforts to beat COVID-19 impact fmupdate KEEP UP-TO-DATE For all the latest FM news check out www.fm- middleeast.comast.cccom Over the past 12 months, Eltizam has launched several projects as part of its five-year technology roadmap TECHNOLOGY Eltizam Asset Management Group, a physical asset management organisation in the Middle East, announced that it found advanced technology to be a boon in its efforts to serve clients efficiently and maintain business continuity in the face of the coronavirus disease (COVID-19) crisis. Over the past 12 months, Eltizam has launched several projects as part of its five-year technology roadmap which has brought multiple benefits to the company particularly in light of the present global crisis caused by the pandemic spread of COVID-19. Some of these technology solutions have hugely reduced face-to-face interaction within the company or with clients and suppliers. These technologies include Tafawug GO, a maintenance mobility solution implemented by Tafawuq Facilities Management, a subsidiary of Eltizam. It is designed to support technicians receive, carry out, and close work orders digitally, without the need to have face-to-face interaction with other staff or physically use printers, scanners, and other required devices. Throughout the organisation, it also rolled out the next-generation SAP4 HANA enterprise resource planning (ERP) system, which enabled the company’s management teams to approve transactions remotely, even through mobile devices in real-time. This has widely reduced the need for printing and transporting documents that require signature. During the first quarter of the year, Eltizam further introduced NESTROM, an online management system for quality, health, safety and environment (QHSE) inspections which also provided the benefits of paperless and contactless work. Meanwhile, its e-banking integration has been continuously facilitating the payment of suppliers and service providers through bank transfers. In support of companies and residents adhering to the UAE Government’s directives to stay at home amidst national efforts to stop the spread of FM_1507_6-7_Update_11308617.indd 628/06/2020 06:13:24 PMUPDATE www.fm-middleeast.com July 2020 7 novel coronavirus (COVID-19), Three60 Communities, a subsidiary of Eltizam Asset Management Group and a leading regional provider of management services to premium residential and commercial communities, has launched ‘QuickPay’ to facilitate contactless online payment for its customers. The technology will soon be adopted by other subsidiaries of Eltizam group. The company is also primed to launch an exciting development by the end of 2020, using Internet of Things (IoT). Through its connected building project, Eltizam is set to pave the way to a new era in facilities management in the UAE and the region. Chris Roberts, CEO, Eltizam Asset Management Group, said: “Technology plays a critical role in enabling us to provide innovative asset management solutions to our clients and customers. Therefore, we follow technological advancements in the sector very closely, and explore ways to constantly incorporate them into our day-to-day operations. This aspect of Eltizam’s culture is also evident in our ‘Get Wonky’ program. It is this approach that enables us to provide seamless FM services and address the rising demand for sanitization services during the ongoing crisis.” Technology is one of the 6 focus areas of Eltizam Asset Management Group. In line with this vision, the Group had announced an AED5m investment in technology in early 2019, followed by the implementation of an array of technological solutions to enhance its services. BEE’AH LAUNCHES NEW SPECIALIST DISINFECTION SERVICE Bee’ah has launched a new specialist disinfection service forgovernment entities, large organisations, buildings, extensive facilities and hubs. A dedicated team of sanitation professionals utilise advanced cleaning equipment and government-approved disinfectants to effectively sterilise all areas. 800 TANDEEF (826 3333) | beeah.ae Chris Roberts, CEO, Eltizam Asset Management Group. FM_1507_6-7_Update_11308617.indd 728/06/2020 06:13:38 PMwww.fm-middleeast.com UPDATE 8 July 2020 Ultraviolet technology is recommended by the ASHRAE to help eliminate the transmission of airborne infectious diseases INDOOR AIR QUALITY Arcadia schools awarded a major contract of ultraviolet technology to Sanuvox, the global firm in ultraviolet air purification. Under the contract, Sanuvox, through its local distributor Oasis Coils and Coatings, will install ultraviolet technology to continuously clean its cooling coils and the air molecules coming through the air conditioning systems in both its primary and secondary school campuses. Ultraviolet technology is recommended by the ASHRAE, the global organisation that sets benchmarks in the field of air conditioning, to help eliminate the transmission of airborne infectious diseases. In light of COVID-19, sales of UV technology have risen exponentially across sectors. “This move is the first in a series of investments we will be making to protect our students when they return back to our campuses. This is by far one of the most effective methods in eliminating bacteria and mold in our airconditioning units as well as cleaning the air molecules that comes through our ducts by breaking down their DNA.” said Navin Valrani, CEO of Arcadia School, as he promised to leave no stone unturned to protect the Arcadia community when schools open in Dubai. “This shows the true commitment of Arcadia’s school towards teachers and student health. As everyone knows a healthy body in a healthy environment is all we want for our kids to learn, succeed and further contribute to society,” said Jocelyn Dame, president of Sanuvox. NEWS IN BRIEF Atkins announces new Middle East and Africa business structure Atkins, a member of the SNC- Lavalin Group, announced a new market-focused structure for its Atkins, Faithful+Gould and Atkins Acuity brands in the Middle East & Africa. The new business structure, which will take eff ect from 1 July 2020, will be based around two core markets of the United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA) with services and propositions aligned to country priorities and respective client projects. Providing a focused structure will ensure Atkins is agile and responsive to customers’ needs with a services delivery model that is more and responsive to local market. Tadweer steps up measures to control disease- carrying pests at construction sites in Abu Dhabi The Pest Control Projects Department at Abu Dhabi Waste Management Center (Tadweer) has carried out an intensive pest control program as part of the preventive measures taken by the Center to ensure the health and safety of residents in the emirate. As part of the drive, Tadweer launched an awareness campaign targeting real estate contractors, consultants, and developers in the Emirate in close collaboration with the Environment, Health and Safety Department at Municipality of Abu Dhabi. The move aimed to ensure the highest environment, health and safety standards in controlling pests at construction sites. Arcadia fi nalises major investment in AC ultraviolet technology to protect its students UPDATE WHAT’S THE STORY City Centre Almaza in Egypt awarded LEED Gold certifi cation What’s the story? CallisonRTKL (CRTKL), a global consultancy, has announced that its project, City Centre Almaza (CCA), has received LEED-Gold certifi cation from the US Green Building Council (USGBC). What are the details? The certifi cation was awarded to one of the biggest retail malls in Egypt commending its sustainable design, construction, and operation standards. The project is in line with CRTKL’s commitment to performance-driven-design organisation, applying technical advancements to enhance and optimise design solutions that contribute to a sustainable environment. What did the experts say? CRTKL Shopping and Entertainment District’s director, Nick Guy, said: “While designing the City Centre Almaza shopping centre, the design team operated with energy effi ciency in mind as we saw signifi cant opportunities for savings in line with region-wide eff orts to tackle sustainability.” FM_1507_8_Update_11309718.indd 828/06/2020 06:14:36 PMUPDATE www.fm-middleeast.com July 2020 9 TRAINING Serco Middle East, the international public services company has announced the launch of its inaugu- ral Graduate Programme as part of its vision to support aspiring regional talent as it seeks to create a globally competi- tive, future ready workforce. Opening for applications on 15 June, the Graduate Programme is aimed at candidates who have recently gradu- ated from University and will see them join the international company from September 2020. The company, which prides itself on its ‘people first culture’, is looking for candidates with a passion for supporting regional governments and a commitment to making a difference to the lives of citizens in the region. Serco, which supports governments and corporates in the areas of citizen services, transport, healthcare, justice, defence and immigration in the region, already counts over 4,500 people in its workforce across the Middle East. The Graduate Programme is testament to its commitment to support local talent as they take their first steps onto the career ladder. The Graduate Programme will include an intensive training course, designed to equip the new recruits with all of the skills needed to thrive and excel at Serco. During the Programme, headed up by the company’s human resources Serco’s Graduate Programme will onboard the brightest talent as it looks to cement its commitment to building the nationalised local workforce of the future Successful graduates will be supported by their own placement manager. heritage in the region.” Phil Malem, CEO of Serco Middle East, commented: “Now more than ever, it is our duty to be investing in future leaders, and we are very much look- ing forward to supporting the region’s graduates as they journey into the world of work. We are a people focused busi- ness first and foremost, and we’re proud to have the opportunity to support the promising talent in the industry and to work towards achieving our nationalisa- tion goals, which is a priority for Serco.” Serco Middle East has a strong track record in driving the employment and de- velopment of National talent. Earlier this year, Serco’s efforts in the UAE specifi- cally were recognised in the second cycle of the prestigious Emiratisation Awards for the Private Sector in Collaboration with MOHRE, which was attended by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the United Arab Emirates (UAE), and ruler of Dubai. director, Hana Kharmeh, the talent will rotate through a series of three place- ments in the UAE and KSA and will include hands-on learning and training on Serco’s key governmental and front line services contracts. At the end of the programme, graduates will transition into a permanent managerial role. Successful graduates will be supported by their own placement manager, who will be responsible for guiding their performance, helping them build critical relationships, facilitating opportunities to apply both learning and insights and nurturing their growth and development. In addition, graduates will have the sup- port of their own Serco Graduate Coach (Talent Lead), whose role will be to ensure their wellbeing and achievements as they are embedded within the culture of the business. Commenting on the launch of the Graduate Programme, Kharmeh said: “There is so much young talent in the region and we are proud to support aspiring graduates as they embark on their careers. We are looking to on- board the brightest talent as part of our programme, which will see the success- ful graduates given thorough training, support and guidance so that they are equipped with the right skills for them to thrive in their careers in a forward- thinking international business with a Serco Middle East launches graduate programme 800 ADEEB Hard Services & Soft Services Facilities Management ADNOC ICV MEP Contracting ELV & Specialized Systems FLS Systems IT Systems FM_1507_9_Update_11311801.indd 928/06/2020 06:15:17 PMNext >