< Previousexpected to deliver a combined net loss of $1.1bn, which is further down from the $1.0bn loss recorded in 2018. Equating to a $.01 loss per passengers and a negative net margin of -1.9%, the Middle East has faced challenges in both the business environment and to business models. The former is expected to prolong losses for airlines in the region over 2019. In a media briefi ng that included journalists from both Africa and the Middle East, Muhammad Ali Albakri, regional VP, Africa and the Middle East, shared an update on the progress of the region that supports 8.2 million jobs and generates $185.8bn in GDP. Of those fi gures, the Middle East supports 2.4 million jobs in the region and gener- ates $130bn in GDP. Recent fi ndings from IATA also point out that the Middle East’s compound annual growth rate for 2018 – 2037 will be 4.4% and will record an extra 278 million passengers to reach a total of 501 million by 2037. “We have three diff erent scenarios; we have an optimistic scenario, an as- is scenario, and a pessimistic scenario. If you looked at all three scenarios, you see that the demand for travel by peo- ple in the region is increasing in terms of travel,” said Albakri. “Africa and the Middle East is one of the most promising regions of all the regions worldwide.” Despite the forward progress, how- ever, the regional VP is quick to point that there are still challenges that need to be overcome. One such issue shared between Africa and the Middle East is the constriction of profi t margins. Where the global average profi t per passengers was recorded reaching $6.12 in 2019, airlines in the Middle East saw a decline to -$4.46 per pas- senger, while carriers in Africa lost $1.09 per passengers. Delving more specifi cally into the is- sues faced in the Middle East, Albakri noted that despite a reduction in oil prices that should have benefi tted air- lines, oil producing nations moved to recoup lost revenue through additional taxes and charges. This, in turn, impact- ed the Middle East’s aviation market. The ongoing political instability of the region has also aff ected the Middle East’s performance, particular- ly when it comes to the management of the airspace. The fact that most of the airspace is managed by the mili- tary has led to severely constricted zones of operation within a small geo- graphic area. This has resulted in an increase in the number of ATC issues across, as well as a signifi cant increase in the average delay of fl ights. Pointing a previous study done on the region, Albarki explained that the average delay per fl ight attributed The association has projected $28bn profi t for the global air transport industry for 2019, down from $35.5bn forecasted back in December 2018. We are working very hard with the regulato- ry and governments to really address the issue of taxes and charges, to bring them down. Improving air traffi c management that’s a huge priority for us in the Middle East. Skies are over congested” Ali Albakri 30 www.aviationbusinessme.com July 2019 · AVIATION BUSINESS 75TH IATA ANNUAL GENERAL MEETINGto ATC issues reached as high as 29 minutes. Unless addressed soon, this fi gure could double by 2025, resulting in over $7bn in lost productivity time to passengers, while also adding $9bn to airline operating costs. The fi nal challenge is around capac- ity-building, securing the necessary talent within the region to cope with future air demand. “We are working very hard with the regulatory and governments to really address the issue of taxes and charges, to bring them down. Improving air traffi c management that’s a huge prior- ity for us in the Middle East. Skies are over congested,” shared Albakri. “And capacity building in terms of knowledge and skilled resources that will be able to provide the support needed for the expected growth in the region,” he concluded. Five key areas of focus As part of its annual general meeting, IATA discussed and passed fi ve resolu- tions that the association will now focus its eff orts towards. The fi rst resolution to be passed with a unanimous vote called on governments to implement the Carbon Off setting and Reduction Scheme for International Aviation (CORSIA), as established through the UN’s International Civil Aviation Organization (ICAO). As the fi rst global carbon pric- ing scheme for any industry sector, CORSIA is set to cap net CO2 emissions of the global aviation sector at 2020 levels. Building upon the foundation formed by the initiative, this year’s IATA AGM looked to the future and established the goal to reduce net emissions to half 2005 levels by 2050. To achieve this, airlines are encour- aged to introduce all aviation industry standard fuel effi ciency practices, as well as participate in a long-term switchover to sustainable fuels. The second area explored was the concept of a global airport slot sys- tem, towards which AGM called upon governments to address capacity shortages. As part of the resolution, the organisation reaffi rmed that the Worldwide Slot Guidelines (WSG) is the global standard for the policies and procedures of airport slot allocation and management. IATA members voted for the resolu- tion aimed at developing the global de- ployed of Radio Frequency Identifi cation (RFID) for baggage tracking. Part of this includes the introduction of modern baggage messaging standards that will, in turn, better track passenger baggage in real-time. To comply with the resolu- tion, airlines are encouraged to switch to bar-coded bag tags with RFID inlays and to utilise RFID data alerts that engage processes with airports and their respec- tive ground handlers. This, in turn, will minimise instances of the mishandling of luggage. A concept that IATA has pushed for the past couple of years and imple- mented to a limited degree at select locations, the organisation has now re- solved to push the global implementa- tion of the One ID initiative. Utilising a single biometric identifi er, the idea is that a passenger can be processed through an airport and throughout the entire journey, without the need for paper travel documentation. The newly enacted resolution calls for cross-collaboration between airlines, airports, and government authorities to implement a paperless passenger process utilising biometric technology. The fi nal resolution passed is focused on improving the air travel experience for the estimated one billion people liv- ing with disabilities worldwide. IATA’s members are committed to ensuring that passengers with disabilities have ac- cess to safe, reliable and dignifi ed travel. As part of the resolution, airlines will work with their respective governments and other elements of the travel sector to harmonise regulations and deliver a global standard that will improve travel for people of determination. Albakri: Africa and the Middle East is one of the most promising regions of all the regions worldwide. 31 www.aviationbusinessme.com July 2019 · AVIATION BUSINESS 75TH IATA ANNUAL GENERAL MEETINGAVIATION PARTNERS July 2019 · AVIATION BUSINESS 32 www.aviationbusinessme.com Flydubai celebrates key milestone after 10 years of operation Dubai-based carrier Flydubai has carried over 70 million passengers since it began operations ten years ago today, the airline announced on Sunday. The airline’s fi rst fl ight – from Dubai to Beirut – took place on June 1, 2009. To celebrate the milestone, a special fl ight arriving in Beirut at 12:20 local time on Sunday was met with a celebratory water cannon salute upon arrival from Dubai. “For many years, the government of Dubai recognised the need for another carrier to serve our country. In 2009, we were able to achieve this,” airline chairman Sheikh Ahmed bin Saeed Al Maktoum said in a statement. “Flydubai was launched with a mandate to open new markets and make travel more accessible to people,” Sheikh Ahmed added. “I am happy to see Flydubai deliver on that commitment.” In the last decade, Flydubai has grown operations from six aircraft at Dubai International Airport’s Terminal 2 in 2009 to over 1,700 fl ights per week, with fl ights to select destinations operating out of Terminal 3 and Dubai World Central. “Flydubai’s commitment to making travel more convenient and more afford- able has only grown stronger over the past 10 years,” said Flydubai CEO Ghaith Al Ghaith. “We realised early on that travel is about bridging the distance between people and we will continue to change the way people travel around the region.” The airline now has a network of over 90 destinations in 47 countries. More than 70 million passengers have used the airline since its inception. The airline has transported over 70 million passengers since it began operations with a fl ight to Beirut on June 1, 2009 The airline now has a network of over 90 destinations in 47 countries. More than 70 million passengers have used the airline since its inception. “Flydubai has enabled its customers to reach places that weren’t accessible before,” said Saj Ahmad, the chief analyst of UK-based StrategicAero Research. “Its expansion into Eastern Europe, Russia and across Africa has proven a huge success and it stands to reason that the airline’s maturity has evolved to showcase its prowess as the hybrid airline of choice.” He added that “the next 10 years for Flydubai will be just as important as the previous.” “Once the [Boeing] 737 Max is back in service later this year, Flydubai’s expan- sion strategy will really boom,” he said. “With the city of Dubai remaining the true global nexus for travel, the airline is exceptionally well placed to expand like never before.” BRANDAVIATION PARTNERS 33 July 2019 · AVIATION BUSINESS www.aviationbusinessme.com Oman Air unveils new uniforms for cabin crew at London Heathrow The uniforms will be rolled out across Oman Air’s network in phases CABIN CREW Emirates has made a network-wide com- mitment to reduce single-use plastics on board its aircraft. Eco-friendly paper straws have been introduced and all Emirates fl ights will soon be plastic straw-free, the airline said in a statement. Emirates said it has been working on various long-term sustainability initiatives. In addition to plastic straws, plastic swizzle sticks and stirrers will also be replaced with eco-friendly alternatives by the end of the year. From August, plastic bags used for in- fl ight retail purchases will also be replaced with paper bags. These initiatives will remove an esti- mated 81.7 million single-use plastic items from landfi ll each year, Emirates added. Trials have been conducted on Emirates fl ights to explore various recycling ini- tiatives on board and Emirates staff and cabin crew constantly give feedback and Emirates Airlines moves to remove single-use plastics BIG NUMBERS MTU Aero Engines secures orders worth $1.3bn P37 READY TO RUMBLE Saudia Cargo brings 175 tons of WWE equipment to KSA P38 SMART AIRPORT Melbourne Airport extends its ICT contract with SITA P41 ETIHAD AND SWAE PARTNER ON ENGAGE- MENT PLATFORM The platform enables employees to share and propose solutions P34 CONTENTS suggestions on other environmentally friendly ideas. As part of its long-term vision, the airline has been segregating large plastic bottles on board to be recycled in Dubai and the rest of the world. This diverts an estimated 3 tonnes or about 150,000 plastic bottles from landfi ll in Dubai each month. A full review of the plastics on board has been conducted and over the next few months, the airline will gradually imple- ment other initiatives to tackle plastic waste. Dubai airline Emirates has made a network-wide commitment to reduce single-use plastics on board its aircraft SUSTAINABILITY SriLankan Airline named ‘Most Punctual’ In May 2019, the airline reported that 90.75% of its fl ight was ‘on-time’ Oman A ir cabin crew stepped out in their new uniforms on Thursday, with an offi cial launch at London Heathrow. Oman’s national carrier said in a statement that the new style uniform will be introduced across its network in phas- es. Oman Air also launched its new video called State of Wonder which aims to show- case the brand evolution of the guest experience and the beauty of the country as a destination. Developed by Oman Air’s in-house prod- uct development and brand team, the design of the outfi t and accessories are inspired by Oman’s rich colours, cul- ture, history and heritage. The most prominent de- sign element is the retention of the turquoise colour. “Inspired by the rich ele- ments of Oman, our new uni- form is a testimony that style can be derived from our own inspiring landscapes and sur- roundings,” said Abdulaziz Al Raisi, Oman Air’s CEO. “ T he t r em endous amount of effort and time dedicated by our team working through multiple design iterations, and modi- fi cations before the precise styling and overall look was achieved in each garment, is indeed praiseworthy.”July 2018 · AVIATION BUSINESS 34 www.aviationbusinessme.com Etihad and SWAE partner on engagement platform Etihad Airways, the national carrier of the UAE, and SWAE, a Vancouver-based startup, have partnered with iFikra, an AI- powered solution to launch a crowdsourc- ing and engagement platform designed for the carrier’s employees. The platform will allow Etihad’s em- ployees to share and propose solutions to the carrier’s ongoing business chal- lenges, while also highlighting potential new ventures for the airline to explore. Powered by artifi cial intelligence, the solution will support and augment written business proposals generated by staff, while at the same time enabling open feedback and collaboration learning loop. “We recognise that there is an abun- dance of great ideas right here in our organisation and no one knows our busi- ness better than our employees, so we developed this tool to give them the plat- form they need to innovate,” said Tony Douglas, group CEO, Etihad Aviation Group. “If we are operating more inno- vatively internally, our guests will have a far more superior experience when they choose Etihad.” Utilising the engagement platform, employees will be able to vote, comment and provide feedback on shared ideas, thus contributing to the decision-making process. Following this initial process, ideas that are driven forward successfully will receive seed funding and support Etihad’s Innovation Lab. “We’re excited to partner with Etihad on this integration of Swae. We believe Swae’s platform can help Etihad improve the inclusivity and quality of bottom-up ideas, and allow employee generated in- novations to signifi cantly infl uence the broader strategic direction of the organi- sation, leading to great successes,” said Soushiant Zangenehpour, CEO of SWAE. The platform enables employees to share and propose solu- tions to Etihad’s ongoing business challenges Employees will be able to vote, comment and provide feedback on shared ideas exercise . OPERATIONS Emirates recently revealed that in ad- dition to increasing the seasonal fre- quency of its service to Durban with four additional flights a week, the airline is set to add its First Class cabin to the route. Covering the period of 14 June to 4 August, travellers to and from Durban will be able to take advantage of Emirates’ First Class cabins on the air- line’s Boeing 777-300ER. The aircraft will operate the ad- ditional flights in a three-class cabin configuration, offering eight seats in First Class, 42 in Business Class and 310 spacious seats in Economy Class. “As we approach 10 years of op- erations to Durban, introducing our award-winning First Class experience is a milestone in our history of opera- tions to the city. Travellers will have an opportunity to experience the luxury product offering the Emirates is so well-known for, whether they are heading to Dubai or connecting to popular destinations across our net- work including India, UK and the Far East,” said Fouad Caunhye, regional manager of Emirates Southern Africa. “Over the years we have seen Durban grow into the thriving me- tropolis it’s become, from its busy port facilitating global trade to developing a vibrant culture and distinctive land- scape, the city has become a hub for both trade and tourism. The seasonal frequency increase is a result of the growing demand for travel in and out of Durban.” Emirates brings First Class to Durban The airline has also increased seasonal frequency by four additional fl ights a week Turkish Airlines named ‘Most Valuable Brand’ The national carrier was singled out in the results of a 2019 evaluation conducted by Brand Finance AVIATION PARTNERSAVIATION PARTNERS 35 July 2018 · AVIATION BUSINESS www.aviationbusinessme.com Etihad funds construction of water wells Thirty water wells in three African nations to address critical shortage of water The rapid-response disaster and humanitarian relief organisation is made up of many partner airlines including Emirates. Airlink, a global rapid-response disas- ter and humanitarian relief organisa- tion, recently welcomed senior avia- tion executives to its newly formed Governors Council. The purpose of Airlink is to mobilise the aviation industry to ensure assis- tance reaches communities impacted by disasters and other humanitarian rises. Council members have committed to advancing Airlink’s mission and the live-saving role that aviation plays in humanitarian relief. The council will be led by Peter Davies, founder of Airline Management Group and chief restructuring offi cer for South African Airways. Relief organisation Airlink introduces Governors Council HUMANITARIAN AID Council members have committed to advancing Airlink’s mission and the live-saving role that aviation plays in humanitarian relief Commenting on the newly formed council, Davies shared: “Navigating the complexities of humanitarian logistics requires a well-supported effort. We are thrilled to have some of aviation’s top leaders lend their expertise and infl uence to further our ability to deliver relief to vulnerable communities.” Since being founded back in 2010, A irlink has supported more than 80 aid organisation partners in transport- ing their respective relief workers and humanitarian aid free-of-charge or at a discounted rate, to communities in need across the world. Supported by more than 40 airlines and numerous organisations, founda- tions and individual donors, Airlink has reportedly transported more than 5,000 relief workers and three million pounds of air cargo to 75 disasters and other humanitarian missions, to date. “Suppor ting A irlink through the Governors Council is an honour and gives me, and the whole Copa team, a n oppor t un it y to br i ng rel ief to those needing it most,” said Pedro Heilbron, chief executive of f icer of Copa Holdings. “I also feel committed to the impor- tant humanitarian role Airlink plays, improving access for the responders, and helping communities in their resilience process following crises.” AVIATION PARTNERS GROUND SERVICES July 2019 · AVIATION BUSINESS 36 www.aviationbusinessme.com Virgin Atlantic has signed a support services agree- ment with AFI KLM E&M that will see the delivery of component support services for the airline’s new fl eet of 12 A350-1000 aircraft, which the fi rst unit is expected for delivering by summer 2019. As per the agreement, the fl ight-hour support contract covers access to a pool of spare parts and the provision of a Main Base Kit in London. “We’re delighted to be strengthening our relation- ship with AFI KLM E&M, whose expertise and fl exible services have been an asset to us for the past 20 years,” said Phil Wardlaw, VP of Engineer & Maintenance at Virgin Atlantic. “Moreover, we know that AFI KLM E&M already has proven experience in providing support services for this new product - an added plus that helped seal our decision.” The deal is the latest in an ongoing partnership between the two parties that stretches back almost 20 years. AFI KLM E&M has long delivered com- ponent support services for Virgin Atlantic’s fl eet of Boeing 787, 747 and Airbus A330/A340 aircraft. “We’re very satisfi ed to observe that more and more operators of Airbus A350 aircraft are solicit- ing our services. With this new partnership, we’re fi rstly consolidating our partnership with Virgin Atlantic, and also our positioning in a fast-growing market segment,” added Fabrice Defrance, SVP of Commercial at AFI KLM E&M. CONTRACT Virgin Atlantic signs on AFI KLM E&M ASL Airlines France picks Caerdav; Lufthansa Technik supports Meggitt in China; Boeing supplies parts to BA The MRO provider will oversee com- ponent work for the airline’s fl eet of 12 A350-1000 aircraft CONTRACT UPDATE Round up of MRO agreements and signings, both in the region and beyond Caerdav has signed an agreement with ASL Airlines France, which will see the MRO ser vice provider provide operator support ser vices, as well as establish a line mainte- nance stations to ser vice the car- rier’s Boeing 737NG aircraft. The airline currently operates a fl eet of 15 aircraft of that type. The work will be completed at the MRO’s latest facility, which is located at Cardiff Aiport. The site will pro- vide maintenance ser vices ASL Airlines France over the course of the second half of 2019. Lufthansa Technik has been selected by Meggitt to support its operations in China with repair work on the OEM’s components from its repair centre in Shenzhen. Announced as part of deal revealed at the Paris Air Show, Lufthansa Technik will oversee the maintenance and repair of parts, such as heat exchangers, valves, fi re detectors and fi re suppression units. The service will be delivered from the 270,000 square foot facility, which primarily caters to Meggitt’s Chinese clientele. Boeing has been tapped by British Air ways to supply parts for aircraft manufactured by rival Airbus. Penned as a deal with the International Airlines Group (IAG), Boeing will maintain a global ex- change inventory for parts related to BA’s A320 and A320neo aircraft. To date, the national carrier of the United Kingdom operates a fl eet of 67 A320-200s and 10 A320-200neos. Part of the deal includes an agree- ment for three landing gear ex- changes for the airline’s 777-300ERS. Embraer unveils data analytics platform The compahy’s IKON platform is powered by Amazon Web ServicesAVIATION PARTNERS GROUND SERVICES 37 July 2019 · AVIATION BUSINESS www.aviationbusinessme.com With the bulk of orders related to Airbus aircraft, the single largest order was placed by JetSMART with engines for 85 A320neo aircraft. ORDERS MTU Aero Engines secures orders worth $1.3bn at last month’s Paris Air Show The bulk of the orders recorded by the aviation engine specialist over the course of last week’s air show were related to geared turbofan technology At the close of last month’s Paris Air Show, MTU Aero Engines revealed that it had recorded an order intake valued at more than $1.3bn. Roughly 95% of the orders secured by the engine manufacturer were memorandums of understanding (MoU) for the geared turbofan (GTF) engines of the PW1000G family, which are today utilised in a variety of short- and medium-range aircraft. With the bulk of orders related to Airbus aircraft, the single largest order was placed by JetSMART with engines for 85 A320neo aircraft. MTU Aero Engines also recorded that 142 models of the same air- craft type were ordered by several unrevealed customers. Elsewhere, Viva Aerobus, a Mexican airline, has selected the GTF engine for 41 A321neo aircraft, while SMBC Aviation Capital and Aviation Capital Group each ordered 20 aircraft from the same family. As part of its involvement with the GEnx programme, MTU Aero Engine also ben- efi tted from orders related to the Boeing 787 aircraft. During the course of the air show, Korean Air inked a deal for 30 aircraft of this type. Commenting on the orders picked up dur- ing the Paris Air Show 2019, Reiner Winkler, CEO of MTU Aero Engines, said “Modern and effi cient engines determine MTU’s future in the commercial engine business. “This is demonstrated at the Paris Air Show by the continued success of the geared turbofan family and the GEnx en- gine. While we are mastering the ramp-up of these programs, we are also working on the long-term technological prospects for sustainable aviation,” he added. Bii appoints James Burley as commercial manager Burley will drive the strategic growth of Bii’s inventory of Boeing and Airbus aircraft sparesAVIATION PARTNERS GROUND SERVICES July 2019 · AVIATION BUSINESS 38 www.aviationbusinessme.com Saudi Airlines Cargo Company transported 175 Tons of World Wrestling Entertainment (WWE) equipment all the way to Jeddah, from Maastricht in the Netherlands for the WWE event that took place at King Abdullah Sports City in June. Saudia Cargo has successfully provided all its logistical capabilities to bring the W WE wrestling ring equipment of the show that was forwarded by Sound Moves via Saudia Cargo freighters. Boeing 747-8s & Boeing 777s carrying total tonnages of 175 tons delivered the cargoes in May. The company also provided special Ground Handling for the heavy loads at King Abdulaziz International Airport’s Cargo station. The CEO of Saudia Cargo Omar Hariri stressed the national role played by Saudia Cargo in supporting national & global events, expressing the company’s pride in col- laborating towards the success of this distinguished sporting event. The WWE Super Showdown will be hosted in partnership with the Saudi General Sports Authority, at King Abdullah Sports City Stadium in Jeddah, on June 7. The event will feature WWE Superstars Roman Reigns, Undertaker, Kofi Kingston, Braun Strowman, Seth Rollins, Goldberg, AJ Styles & Brock Lesnar, furthermore, the show will stream live on WWE Network. In addition, Saudia Cargo supports & transports this global sporting event for the third time after the huge success in the past two times. Saudia Cargo, the national Saudi air freight carrier, offers its services to 225 international destinations & 26 routes within the Kingdom of Saudi Arabia, a member of SkyTeam Cargo (www.skyteamcargo.com), the world’s leading cargo alliance established in 2000, further expanding its global network with SkyTeam Cargo members reaching across 900 destinations in more than 175 countries, through a dedicated state-of-the-art freighter fl eet. AIR CARGO Dubai Airports to ban plastics Dubai Airports, the operator of airports in Dubai, which includes Duba i Inter nat ional A ir por t (DXB), has pledged that DXB will soon ban single-use plastics from all consumer spaces in the terminals. Effective from 1 January 2020, the initiative is seen as the next step in Dubai Airport’s efforts towards sustainability, which cur- rently consists of the recycling of 43,000 tonnes of paper, glass and other waste, annually. Additionally, the airport opera- tor has reportedly collected 16 tonnes of single-use plastic bottles and bottle caps at DXB over the past six months alone. “At an airport that hosts some 90 million people per year, we believe we can make a tangible difference by eliminating single- use plastics in consumer spaces,” commented Eugene Barry, EVP, Commercial at Dubai Airports. “Today we are making a com- mitment to work with all of our concession and hospitality part- ners to achieve that goal.” Saudia Cargo transports 175 Tons of WWE equipment Saudia Cargo has successfully provided all its logistical capabilities to bring the WWE wrestling ring equipment of the show The company pledges to remove plastics from public spaces from 2020 Passenger dies upon landing at DXB Brandi Hodges, 40, was travelling to Dubai for a holiday, when she fell ill on Emirates fl ightAVIATION PARTNERS GROUND SERVICES 39 July 2019 · AVIATION BUSINESS www.aviationbusinessme.com Bahrain explores second airport possibility Government Minister reveals 2034 target for the new airport Future variants of the product will be specifi cally geared for facilities in the industry, aviation, inspection and cybersecurity segments. American Fortune 100 company Honeywell has launched Forge, a cloud-based enter- prise performance management software that it said would help the ways in which companies collect, analyse, and use data from their operations – and cut building operating expenses (opex) by 25%. I n a st atement , t he f ir m sa id Honeywell Forge had been designed to incorporate cybersecurity features, and would “convert massive data quantities from equipment, processes, and people” into “actionable insights”. Honeywell Connected Enterprise’s president and chief executive offi cer, Que Dallara, said large enterprises around the world lacked “top-to-bottom visibility Honeywell says new Forge platform can cut building opex by 25% OPERATIONS Cloud-based enterprise performance management platform can be accessed ‘from your fa- vourite coff ee shop’, company VP says on their overall operation performance, and the ability to derive business intelli- gence from their disparate data sources”. She added: “Their existing systems are disjointed and have shortcomings that slow growth and cut into profi tability.” The company said that upon full deploy- ment, Honeywell Forge for Buildings would “help reduce the operating expense of a building portfolio by up to 25% by provid- ing visibility, monitoring, and control of all building systems and processes”. Honeywell Connected Enterprise’s vice president and general manager for buildings, David Trice, said the “open, extensible, intelligent, and easy-to-use” programme would drive business growth through in-depth building data analyses. He added: “Buildings house incredible and powerful data on the performance and usage of the building; however if that data is diffi cult to access, interpret or use for meaningful insights, it doesn’t help drive a customer’s business. “You can turn on a building in a day or less [with Forge] and review the op- erations of a building from anywhere – including your favourite coffee shop.” Forge for Buildings is the fi rst of the product lines that have been launched, with similar variants to be introduced in June and Q4 2019 for the industrial, aviation, inspection, and cy- bersecurity sectors. Next >